Health Populi

FEBRUARY 1, 2022

The latest iteration/offering to help patients pay medical bills is the concept of “Buy Now, Pay Later,” or BNPL. ” A survey from Momentive found some patients interested in paying for health care via BNPL. The post Will “Buy Now, Pay Later” Financing Help Health Consumers Pay Their Medical Bills?

Medical Billing 156

Medical Billing 156

Healthcare IT Today

APRIL 22, 2022

For many years, patients have made it clear that they want their medical bills to be more predictable and more convenient. In fact, a new survey from InstaMed suggests that there is still a significant disconnect between what […].

Medical Billing 111

Medical Billing Patient Experience Healthcare IT 111

FierceHealthIT

JANUARY 30, 2024

Patients were protected from more than 10 million surprise medical bills thanks to reforms in the No Surprises Act, according to a new survey. Patients were protected from more than 10 million surprise medical bills thanks to reforms in the No Surprises Act, according to a new survey.

Medical Billing 131

Medical Billing 131

Healthcare IT Today

NOVEMBER 30, 2021

A new survey looking at billing trends found that respondents hope to see better reporting functionality from their medical billing software.

Medical Billing 105

Medical Billing RCM Healthcare IT Health IT 105

Health Populi

FEBRUARY 20, 2020

As such, American health consumers are wrestling with sticker shock from surgical procedures, surprise medical bills weeks after leaving the hospital, and the cost of prescription drugs — whether six-figure oncology therapies or essential medicines like insulin and EpiPens. Patients are now front-line payors in the U.S.

Medical Billing 431

Medical Billing Telemedicine Digital Health Health Data 431

Health Populi

FEBRUARY 19, 2020

Most employers and their workers see the benefits of digital health in helping make health care more accessible and lower-cost, according to survey research published in Health on Demand from Mercer Marsh Benefits. Only 6% of workers in this survey said they would not be willing to share their PHI for any reason.

Digital Health 406

Digital Health Medical Billing Health Information Telemedicine 406

FierceHealthIT

APRIL 2, 2018

Nearly one-third of respondents said they had to choose between paying for a medical bill and food or heat. More Americans are afraid of paying for their healthcare than becoming seriously ill, according to a new poll conducted by researchers at the University of Chicago and West Health Institute.

Medical Billing 89

Medical Billing 89

Health Populi

NOVEMBER 18, 2024

Patients “yearn” for personalized services and relationships in health care — optimistic that technology can help deliver on that hope — we learn in Healthcare’s Future: Balancing Progress and Perception , a health consumer survey report from Lavidge. Lavidge, a communications consultancy, polled U.S.

Nursing 156

Nursing Primary Care Medical Billing Public Health 156

Health Populi

OCTOBER 15, 2019

Patients’ experiences with the health care industry fall short of their interactions with other industries — namely online retail, online banking and online travel, a new survey from Cedar, a payments company, learned. These study respondents had also visited a doctor or hospital and paid a medical bill in the past year.

Medical Billing 243

Medical Billing Medicare Life Science Pharmaceuticals 243

Health Populi

APRIL 1, 2019

For mainstream Americans, “the math doesn’t add up” for paying medical bills out of median household budgets, based on the calculations in the 2019 VisitPay Report. Most Americans want government to do more to help them, the OECD survey found. Given a $60K median U.S. VisitPay conducted a poll among 1,734 U.S.

Medical Billing 283

Medical Billing Patient Experience Health Policy 283

Health Populi

JUNE 20, 2022

Note that nearly 1 in 2 of high-income Americans, earning at least $100,000 a year, had had health care debt in the past five years, shown in the first chart from the Kaiser Family Foundation Health Care Debt Survey. ” The KFF Survey wondered, “Who has health care debt? . health citizens.

Medical Billing 312

Medical Billing Pharmaceuticals Health Policy 312

Health Populi

SEPTEMBER 20, 2023

The bottom-line, literally: four in ten consumers would not pay a medical bill if they cannot understand the administrative experience. Each person interviewed was responsible for health care decisions and paying the bill at least once int he past twelve months. Cedar polled 1,239 U.S. adults struggling to pay for health care.

Medical Billing 240

Medical Billing Mental health Patient Experience 240

Health Populi

MAY 30, 2022

Add on top of these significant stressors the need to deal with medical bills, which is another source of stress for millions of patients in America. What is not commonly discussed is that medical bill problems are very common among people who have insurance and not only the uninsured. It’s true to say that in the U.S.

Medical Billing 263

Medical Billing Health Policy Mental health Patient Experience 263

Health Populi

DECEMBER 1, 2023

consumers say they can’t afford to pay their medical bills on-time, based on the 2023 Consumer Survey from Access One, a financial services company focused on healthcare payments. Furthermore, one-third of consumers are not confident they could pay a medical bill of $500 or more. Two-thirds of U.S.

Medical Billing 177

Medical Billing 177

FierceHealthIT

AUGUST 1, 2024

Close to half of adults said they received a medical bill or a copayment for a service that they expected to be free or covered by insurance. | Close to half of adults said they received a medical bill or a copayment for a service that they expected to be free or covered by insurance.

Medical Billing 120

Medical Billing 120

Healthcare IT Today

OCTOBER 11, 2024

The following is a guest article by Brian Doyle, SVP at Rectangle Health Recent cyberattacks in the industry caused significant disruptions in healthcare claims processing and billing, impacting physicians, patients, and insurers. Compassionate Approach Patients facing medical bills can feel anxious.

Medical Billing 91

Medical Billing Patient Experience RCM Healthcare IT 91

Health Populi

DECEMBER 5, 2019

This third chart comes out of the book, built from data from the S tress in America survey annually conducted by the American Psychological Association. Note that health care stress is felt regardless of income, whether above or below the median family income in America. This new year is a U.S.

Medical Billing 272

Medical Billing Digital Health Patient Experience 272

Health Populi

FEBRUARY 7, 2019

In addition to wanting a higher communication standard for clinical information and self-care, three-quarters of patients also want an easy way to understand and paying their medical bills. Less than half say they’re currently getting that support from health care providers.

Patient Experience 312

Patient Experience Medical Billing Mental health Digital Health 312

Health Populi

JULY 24, 2023

consumers, found in the latest Beryl Institute-Ipsos Px Pulse survey published for July 2023. GNC is channeling to the current concerns of health consumers… value in the eye of the beholder and medical bill payer. Health Populi’s Hot Points: That’s a lot of “free” for $39.99

Free healthcare 296

Free healthcare Telehealth Medical Billing Primary Care 296

Health Populi

SEPTEMBER 12, 2018

What does my doctor bill mean?” addresses medical bill literacy – the explanation of benefits wonkiness, the coinsurance and copayment concerns, and, simply put, what did the health insurance company cover? The consumer research was part of Accenture’s 2017 Customer Experience Payer Benchmark Survey of 10,000 U.S.

Medical Billing 55

Medical Billing Patient Experience 55

Health Populi

APRIL 1, 2024

This report compiled quantitative data from payments processed on the InstaMed network amounting to some $656 billion in healthcare payments in addition to results from three qualitative surveys that Qualtrics conducted polling consumers, providers and payors in 2023. Mailing a paper check?

Medical Billing 218

Medical Billing Patient Experience Connected Health 218

Health Populi

OCTOBER 26, 2023

Interestingly, 70% of patients also viewed their clinical notes in 2022, newly-measured by the ONC survey. Test results are far and away the most important online personal health information for consumers to access, consistent from 202.

Medical Billing 257

Medical Billing Health Information EHR Health IT 257

Health Populi

MAY 5, 2019

This is what rationing health care looks like in America: one in two people in families dealing with a chronic health condition have difficulty affording paying medial bills before meeting a deductible, unexpected medical bills, co-payments for prescription drugs, co-payments for physician visits, and/or their monthly health insurance premium.

Medical Billing 247

Medical Billing 247

Health Populi

AUGUST 2, 2021

This insight comes from the Patientco annual survey report on the state of the patient financial experience. One-third of people was worried about what they would owe in the medical bill, and just over one-fourth of people were concerned about exposure to COVID-19.

Patient Experience 334

Patient Experience Medical Billing Pharmaceuticals 334

Health Populi

FEBRUARY 12, 2019

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments).

Telehealth 243

Telehealth EMR Medical Billing Mental health 243

Health Populi

DECEMBER 2, 2022

health consumers are avoiding or delaying health care, replacing concerns about COVID-19, based on survey research from Qualtrics. The company’s Healthcare Cost of Living survey research learned that 48% of U.S. Qualtrics conducted the survey in August-September 2022 among 1,000 U.S. Rising costs are the #1 reason U.S.

Mental health 177

Mental health Patient Experience Medical Billing Leadership 177

Health Populi

OCTOBER 17, 2023

Bank fielded a survey among 200 senior health care financial leaders in the U.S., Another way to reduce costs of administration in health care operations is to move from paper to electronic formats — long overdue in the eyes of patients who are increasingly dealing with medical bill paying as payers for out-of-pocket expenses.

Medical Billing 207

Medical Billing Patient Experience Connected Health 207

Health Populi

SEPTEMBER 27, 2018

People dealing with chronic conditions are keener to share personally-generated data than people that don’t have a chronic disease, Deloitte’s 2018 Survey of U.S> Specifically, 50% of health consumers search to see their providers are in-network, to avoid surprise medical bills. Deloitte surveyed 4,530 U.S.

Health Data 212

Health Data Medical Billing Nursing Digital Health 212

Health Populi

OCTOBER 12, 2022

Patients have more financial skin-in-their-healthcare-games facing high-deductibles and direct out-of-pocket costs for medical bills…including prescription drugs. Gallup and West Health have been studying Healthcare in America , finding in their June 2022 consumer survey that one in four people in the U.S.

Life Science 177

Life Science Medical Billing Pharmaceuticals 177

Health Populi

APRIL 27, 2020

With most Americans living paycheck to paycheck, lacking sufficient savings or liquidity to cover emergency expenses (beyond the emergency room in a hospital), fewer people can now pay a $500 medical bill, KFF found. One-half of the workforce in February 2020 lost a job, had work hours reduced, or pay cuts due to the coronavirus.

Medical Billing 245

Medical Billing Mental health 245

Healthcare IT Today

SEPTEMBER 24, 2023

While 57% of doctors think patients miss appointments due to insurance issues , and 34% think it’s lack of access to appointments, a Tebra survey found the real reasons that patients skip appointments are work conflicts, not feeling well, and facing transportation issues.

Medical Billing 100

Medical Billing EHR Medicare BioTech 100

Health Populi

AUGUST 23, 2021

at the time of this writing), process medical payments across the health care ecosystem, and published the company’s 2021 Healthcare Payments Insights Report. The Elavon consumer survey also covered patients’ views on affordability — where concerns remain high. Two-thirds of U.S. Two-thirds of U.S.

Patient Experience 227

Patient Experience Medical Billing Health Information Telehealth 227

Health Populi

JUNE 29, 2022

With that context, I’ll leave you with the latest estimate from Fidelity Investments on how much money a couple retiring in 2022 at 65 years of age would need to cover their health care costs in retirement — just their medical costs, not living or traveling or other expenses — and not including long-term care.

Mental health 296

Mental health Medical Billing Health Policy 296

Health Populi

FEBRUARY 4, 2019

The report’s insights are based on surveys FMI has conducted over the past two years, as the Foundation has observed that consumers broadening their definition of health to include emotional health, energy levels, and sleep quality. One-third of stores in FMI’s survey have in-store retail health clinics.

Nursing 311

Nursing Public Health Medical Billing Primary Care 311

Health Populi

SEPTEMBER 26, 2019

They rose 26%, and general price inflation by 20%, according to the Kaiser Family Foundation survey on employer-sponsored benefits for 2019 released yesterday. In 2019, ”cost” for health consumers translates into the premium, deductible, out-of-pocket spending, and surprise medical bills — an issue that’s getting a lot of attention in U.S.

Medical Billing 198

Medical Billing Telehealth 198

Health Populi

JUNE 24, 2024

He called out that, “In recent years, however, medical bills became the most common collection item on credit reports. For this research, Kantar conducted online surveys among employers (1,201 companies) and employees (2,000 workers) in June 2023.

Medical Billing 156

Medical Billing Medicare Patient Experience Public Health 156

Health Populi

SEPTEMBER 5, 2018

98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health. Experian surveyed 1,000 consumers in September 2017 for this study.

Patient Experience 159

Patient Experience Medical Billing Health Policy 159