Healthcare IT Today

MAY 28, 2024

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities.

Patient Experience 117

Patient Experience EMR EHR Healthcare IT 117

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. Clinicians’ feeling burnout is the top morale challenge facing U.S.

Primary Care 218

Primary Care Patient Experience EHR Health Data 218

Digital Health Global

MAY 10, 2023

As healthcare professionals, it is our duty to keep up with and adopt new technologies in order to offer the best possible care to our patients. Patient experience has become a primary focus in our industry, and the digital transformation has provided new ways to enhance it.

Patient Experience 167

Patient Experience Mobile Health Telemedicine Drug Development 167

Mobi Health News

FEBRUARY 28, 2024

It is consolidating its contact centre functionalities across sites in Australia and Europe.

Patient Experience 323

Patient Experience 323

Healthcare IT News - Telehealth

APRIL 3, 2024

"By enabling our care teams to care for more patients post-surgery in the ICU, we have been able to reduce the number of transfers to other facilities. "Also, we have improved our patient experience," she continued.

Patient Experience 160

Patient Experience Telecare Nursing Telemedicine 160

Xealth

MARCH 7, 2024

Seven announcements related to patient experience stood out from the hundreds that shared at ViVE2024: Xealth, GE Healthcare + Biofourmis, Clearstep + Tufts Medicine, WVU Medicine + Hyro, Extreme Networks, 98point6, Vanderbilt Health Affiliated Network + Quantum Health.

Patient Experience 98

Patient Experience 98

Healthcare IT Today

DECEMBER 28, 2022

Becoming patient centric in your organization isn’t something that you can do all at once. It’s a slow process that requires you to think about the patient experience in every single aspect of your organization. But how exactly does digital transformation impact the patient experience?

Patient Experience 130

Patient Experience Telemedicine Digital Health Telehealth 130

Mobi Health News

MAY 1, 2019

In May, MobiHealthNews and our sister publications will look at patient experience, and especially the tech that makes it tick.

Patient Experience 269

Patient Experience 269

Mobi Health News

APRIL 8, 2020

Certain healthcare use cases are ripe for AI, but still must provide a human touch to truly benefit patient experience.

Patient Experience 343

Patient Experience 343

FierceHealthIT

MAY 1, 2024

The latest batch of Hospital Safety Grades from independent watchdog The Leapfrog Group suggest that patients’ care experiences, which deteriorated during and since the pandemic, may finally be tur | New data from the watchdog reflecting CMS-reported patient safety measures show that hospitals are, on average, working their way back from patient experience (..)

Patient Experience 127

Patient Experience 127

Mobi Health News

APRIL 2, 2021

Clinic to Cloud, a Sydney-based clinical and practice management software provider, has revamped its Patient Portal to improve patient experience. HOW IT WORKS.

Patient Experience 210

Patient Experience Health Technology Digital Health 210

Mobi Health News

APRIL 21, 2023

CEO Manav Sevak joins HIMSSCast to discuss Memora Health's tech platform that aims to help patients and providers manage complex care. The startup recently raised $30 million.

Patient Experience 284

Patient Experience 284

Electronic Health Reporter

AUGUST 3, 2021

Consumers accustomed to Amazon-like retail experiences are now embracing digital across personal transactions, including healthcare. […]. The article The Outsized Impact of Digital Engagement On Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 196

Patient Experience 196

Electronic Health Reporter

MARCH 24, 2021

In 2021 patients expect a digital health experience that is on par with their favorite consumer brand. The article Piecing Together The Fragmented Patient Experience appeared first on electronichealthreporter.com. While COVID has forced many healthcare services to rapidly adopt digital […].

Patient Experience 149

Patient Experience Digital Health 149

Healthcare IT Today

SEPTEMBER 20, 2023

This not only bridges the gap between empathy and technology but goes beyond mere observation, offering a tech-assisted safety net that enhances the overall patient experience. The patient experience has always been a top concern, but health systems constantly grapple with barriers like limited time, funds, and resources.

Patient Experience 122

Patient Experience Nursing Healthcare IT Leadership 122

Mobi Health News

MARCH 7, 2024

DAX copilot will be embedded into Epic systems and use generative AI to help providers focus more on patients and less on administrative tasks such as clinical notes.

Patient Experience 279

Patient Experience 279

Mobi Health News

MARCH 27, 2023

Maulik Majmudar, chief medical officer and cofounder of Biofourmis, discusses why healthcare often struggles to address the consumer experience.

Patient Experience 312

Patient Experience 312

Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Patient Experience 227

Patient Experience Medical Billing Health Information Telehealth 227

Electronic Health Reporter

JANUARY 28, 2021

The article Why Patient Experience Is Key To Post-COVID Growth appeared first on electronichealthreporter.com. COVID-19 has disrupted industries, and nowhere is it more apparent than in healthcare. Given the urgency of addressing the pandemic – from ensuring new protocols are in place amidst […].

Patient Experience 195

Patient Experience 195

Electronic Health Reporter

AUGUST 5, 2021

The healthcare industry has one of the worst reputations when it comes to customer experience. The article How To Improve The Healthcare Patient Experience appeared first on electronichealthreporter.com. A recent Salesforce study revealed that nearly half of consumers are unhappy with […].

Patient Experience 142

Patient Experience Digital Health 142

Electronic Health Reporter

JULY 14, 2020

By Mike Pietig, vice president of healthcare experience, Avtex. Communication is core to delivering exceptional patient experiences every day. In the midst of the COVID-19 crisis, and as patients and their providers slowly move forward, […].

Patient Experience 176

Patient Experience 176

Healthcare IT Today

APRIL 21, 2023

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey.

Patient Experience 115

Patient Experience Healthcare IT Leadership Health IT 115

Electronic Health Reporter

FEBRUARY 25, 2021

Mobile communication technology in healthcare has the potential to improve the patient experience greatly. The article How Does Mobile Communication Impact The Patient Experience? With a 75% increase in usage last year, telehealth has proven itself a valuable tool […].

Patient Experience 149

Patient Experience Telehealth 149

Electronic Health Reporter

FEBRUARY 18, 2022

Your patients should be at the heart of everything you do as an audiologist. These tips can help you to build and strengthen your relationships with your patients so they keep coming back and recommend […]. The article Patient Experience Tips For Audiologists appeared first on electronichealthreporter.com.

Patient Experience 103

Patient Experience 103

Mobi Health News

JUNE 24, 2019

Provider organizations have missed the mark with patient experience in the past, but involving patient voices on panels and "listening tours" may be key to improving in the future.

Patient Experience 279

Patient Experience 279

Healthcare IT News - Telehealth

AUGUST 21, 2024

Sponsor: Airtower Primary topic: Telehealth Topic: Connected Health Telehealth Resource Central: White Papers External url: [link] Thumbnail: Body: Enterprise Taxonomy: Telehealth Patient Access Short Headline: Enhance patient experience and boost operational efficiency with 5G connectivity Region Tag: Global Edition Node settings: Exclude from Accelerate (..)

Patient Experience 60

Patient Experience Connected Health Telehealth 60

Healthcare IT Today

DECEMBER 7, 2023

’ Ensuring a positive patient experience is fundamental to the healthcare industry’s success. Patients today seek more than just medical expertise. By bridging the gap between patient expectations and the services provided, medical receptionists can significantly enhance the patient experience.

Patient Experience 109

Patient Experience Healthcare IT Health IT 109

Healthcare IT News - Telehealth

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Health IT and racial justice: Expanding access, ending disparities, empowering communities. Health IT Investment: The Next Five Years.

Patient Experience 116

Patient Experience Telehealth Connected Health Telemedicine 116

Healthcare IT Today

MARCH 14, 2022

The term “consumer experience” has become more prevalent in healthcare over the past couple of years. Many Health IT companies and organizations use the term interchangeably with “patient experience”. Patients Are Not Homogenous Day 1 […]. That is a mistake according to an expert panel at the 2022 HIMSS conference.

Patient Experience 120

Patient Experience Health IT Healthcare IT Leadership 120

Healthcare IT Today

FEBRUARY 8, 2024

Innovaccer Acquires Leading Digital Marketing and Customer Relationship Management (CRM) Platform to Transform the Patient Experience, Succeed with Value-Based Care, and Accelerate Growth Innovaccer Inc. We were looking for companies who could help us enhance our Experience pillar’s focus on improving patient experiences.

Patient Experience 117

Patient Experience Life Science Leadership EHR 117

Electronic Health Reporter

MARCH 16, 2022

The article 6 Ways To Improve The Telehealth Patient Experience appeared first on electronichealthreporter.com. The COVID-19 surge did not stop healthcare workers from fulfilling their oath and addressing medical concerns quickly and appropriately. Telehealth is not a novel idea; […].

Patient Experience 133

Patient Experience Telehealth 133

Healthcare IT Today

JULY 20, 2021

This week’s chat will be hosted by John Lynn (@techguy) on the topic “Best and Worst Patient Experiences.” ” Many healthcare organizations are starting to put extra effort into the patient experience. In the past, […].

Patient Experience 122

Patient Experience Healthcare IT 122

FierceHealthIT

AUGUST 24, 2023

Though hospitals’ patient experience scores broadly suffered during the COVID-19 pandemic, the “unprecedented” declines were greatest among facilities that were already facing staffing issues prior | Patient experience score declines were steepest among facilities already understaffed or poorly rated, though no hospital exited 2021 with their HCAHPS (..)

Patient Experience 98

Patient Experience 98

Healthcare IT Today

OCTOBER 18, 2024

This functionality will complement and enhance RLDatix’s established patient experience capabilities, which include real-time feedback collection and survey management.

Patient Experience 117

Patient Experience Leadership healthcare technology Healthcare IT 117