Mobi Health News

MARCH 7, 2024

DAX copilot will be embedded into Epic systems and use generative AI to help providers focus more on patients and less on administrative tasks such as clinical notes.

Patient Experience 294

Patient Experience 294

Healthcare IT News - Telehealth

MAY 1, 2024

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

Patient Experience 185

Patient Experience Telemedicine Telehealth Primary Care 185

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. Clinicians’ feeling burnout is the top morale challenge facing U.S.

Primary Care 218

Primary Care Patient Experience EHR Health Data 218

Healthcare IT Today

OCTOBER 28, 2024

For the 152nd episode of the Healthcare IT Today Podcast we are analyzing the patient experience to decide if it is marketing or tech! We kick this episode off on the marketing side of the debate by listing which aspects of patient experience are marketing. What aspects of patient experience are tech?

Patient Experience 116

Patient Experience Healthcare IT Health IT Leadership 116

Health Populi

JUNE 4, 2024

The bottom-line here: “trusters” are 6x more likely to stay with a provider, and subsequently voting with their feet to stay with that organization, would be more likely to recommend the provider (or plan) to peers and family which kicks off a flywheel of trust and loyalty that benefits all involved in the experience.

Patient Experience 177

Patient Experience Digital Health EHR Telehealth 177

Mobi Health News

APRIL 18, 2023

Julie Rish, associate chief improvement officer of design at the Cleveland Clinic, explains how human-centered design could help healthcare organizations create digital tools that ensure the end user — the patient — is kept at the center.

Patient Experience 243

Patient Experience 243

Healthcare IT News - Telehealth

APRIL 3, 2024

"By enabling our care teams to care for more patients post-surgery in the ICU, we have been able to reduce the number of transfers to other facilities. "Also, we have improved our patient experience," she continued.

Patient Experience 158

Patient Experience Telecare Nursing Telemedicine 158

KevinMD

NOVEMBER 4, 2021

After attending the first telehealth awareness week hosted by the American Telemedicine Association, I’ve become aware that there are more possibilities to improve clinical operations and patient experience with telehealth.

Patient Experience 440

Patient Experience Telehealth Telemedicine Mobile Health 440

KevinMD

MARCH 3, 2019

Since the passing of the Health Information Technology for Economic and Clinical Health (HITECH) Act in 2009, it has been said that health tech would dramatically revolutionize health care and the patient experience. Belief […].

Patient Experience 411

Patient Experience Health Information Public Health Health IT 411

Mobi Health News

NOVEMBER 10, 2020

Laura Cooley, senior director of education and outreach at the Academy of Communication in Healthcare, dishes out tips to improve the telehealth experience at the Patient Experience Summit this morning.

Telemedicine 358

Telemedicine Patient Experience Telehealth 358

Mobi Health News

MARCH 28, 2024

The health system is looking to improve patient experience with more face-to-face clinician time.

Patient Experience 310

Patient Experience 310

Healthcare IT Today

DECEMBER 20, 2024

The refinements to their DrChrono system have allowed the team at Source Healthcare to spend less time on administrative tasks and more time on improving patient experience. For example, when a clinic or healthcare facility refers a patient to a surgery center for a procedure, the patients health information needs to be transferred.

Patient Experience 75

Patient Experience EHR Interoperability Healthcare IT 75

Healthcare IT Today

OCTOBER 18, 2024

This functionality will complement and enhance RLDatix’s established patient experience capabilities, which include real-time feedback collection and survey management.

Patient Experience 120

Patient Experience Leadership healthcare technology Healthcare IT 120

Mobi Health News

MARCH 12, 2024

Experts shared insights into change leadership and management strategies, with a focus on mindset shifts and care model modifications that can boost patient experience and safety.

Leadership 298

Leadership Nursing Patient Experience 298

Mobi Health News

MARCH 11, 2021

Today at Cleveland Clinic and HIMSS' Patient Experience Summit, Dr. David Newhouse, formerly of Permanente Medical Group, discussed putting statistics into practice. .

Patient Experience 313

Patient Experience 313

Mobi Health News

SEPTEMBER 11, 2023

Control costs, increase care access and elevate patient experiences.

Patient Experience 272

Patient Experience 272

Health Populi

OCTOBER 22, 2021

Health Populi’s Hot Points : Consider just the line item of “customer and patient services,” and one of all of our least-favorite patient experiences: the dreaded call center. This last graphic from the McKinsey report illustrates the pain points for patients engaging with payers’ call centers.

Patient Experience 436

Patient Experience Interoperability Nursing Connected Health 436

Electronic Health Reporter

JANUARY 24, 2023

By Joe McMurray, senior vice president of patient experience, Zotec Partners. This article is copyrighted strictly for Electronic Health Reporter. Illegal copying is prohibited.

Patient Experience 213

Patient Experience 213

Mobi Health News

AUGUST 18, 2023

Ravideep Singh discusses why architects must design hospitals with sustainable infrastructure in mind to improve the effectiveness and efficiency of healthcare systems and the patient experience.

Digital Health 212

Digital Health Patient Experience 212

Health Populi

FEBRUARY 15, 2024

The five pillars of the Quint Aim grew from 3 goals of the Triple Aim: to improve patient experience, to drive better health outcomes, and to lower per patient costs. This was my mindset as I entered into a conversation discussing patient experience with Joyce Gottbetter, Microsoft’s General Manager with the U.S.

Life Science 177

Life Science Patient Experience Connected Health Digital Health 177

Health Populi

JULY 23, 2020

Note in the “Appeal of Telehealth Approaches” diagram above that most patients would look to a telehealth program that would allow them to share data form the medical devices in their home, and to share data in mobile health apps from the phone to the health system.

Telehealth 340

Telehealth Mental health Patient Experience Public Health 340

Health Populi

AUGUST 2, 2021

The article discusses the promises and problems with a growing supply of new companies targeting the patient billing, payment, and revenue-cycle management space, most of which are painted with the brush of improving “patient experience.”

Patient Experience 334

Patient Experience Medical Billing Pharmaceuticals 334

Health Populi

SEPTEMBER 1, 2020

Top-line, Accenture points to four pillars on which the pharma industry can “reinvent its relevance,” as the report title suggests: To express greater empathy, understanding the patient experience of delaying treatment, financial impacts, and mental health challenges the pandemic has caused.

General practice 317

General practice Mental health Patient Experience Telemedicine 317

Health Populi

AUGUST 9, 2021

” At the HIMSS conference today, Dr. Adrienne Boissy, Chief Experience Office of the Cleveland Clinic, led a day of patient experience sessions that addressed a range of these issues and others. Unfortunately, ironically, those of us attending the HIMSS Conference virtually, digitally, could not access those sessions.

Life Science 317

Life Science Patient Experience Digital Health Health Data 317

Health Populi

SEPTEMBER 16, 2022

We are learning that digital health tools and IT can play a role in helping to reduce burnout, enhance clinician and patient experience alike, and support both health outcomes and health equity — when imagined, designed, and implemented with the passionate, authentic focus on user-centered design.

Digital Health 397

Digital Health Remote care Nursing EHR 397

Healthcare IT News - Telehealth

JULY 22, 2024

This opened the door to inconsistencies in processes that could lead to delays and affect the patient experience. By reducing the need for patients to travel and wait for advanced imaging , staff knew they could make a significant impact. A lways prioritize the patient experience.

Patient Experience 160

Patient Experience Healthcare IT 160

Healthcare IT Today

OCTOBER 15, 2024

Today, Nirvana’s platform improves the patient experience by allowing patients to pay confidently upfront at the time of the visit, which simplifies the appointment booking experience as a whole. For providers, this also substantially reduces claim denials for their finance and RCM teams.

Patient Experience 117

Patient Experience RCM EMR Primary Care 117

Healthcare IT News - Telehealth

JANUARY 23, 2023

Technology has became culturally accepted as an integral part of the patient experience as telemedicine gained popularity. It also improves flexibility, collaboration and the overall appointment experience for patients and medical professionals alike, demonstrating the importance of this innovation in the healthcare industry.

Telemedicine 202

Telemedicine Telehealth Patient Experience Mental health 202

Health Populi

MARCH 18, 2024

.” This lack of an ongoing personal relationship with such a medical home, which can help to build trust between a patient-consumer and the larger health system could be a contributing factor to the eroding data-altruism we’re seeing in the Rock Health survey for 2023 patient experiences.

Mental health 227

Mental health Health Data Primary Care Telehealth 227

Health Populi

OCTOBER 17, 2023

.” And across all technologies assessed in this study, it was AI and machine learning that the health care finance execs pointed to as a top-three investment priority, followed by improving the patient experience (among 37%), and automating business processes (32%). Bank explained in the report.

Medical Billing 207

Medical Billing Patient Experience Connected Health 207

Health Populi

MAY 30, 2022

in 2022, billing and medical payments are now embedded in patients’ experience, regardless of the type of payor. CarePayment conducted a survey among consumers learning more about patients-as-payers and their demands for more retail-style options for billing and payment processes. It’s true to say that in the U.S.

Medical Billing 263

Medical Billing Health Policy Mental health Patient Experience 263

Health Populi

APRIL 3, 2024

that people — both patients and the health care workforce — feel less safe, discussed in Safety in Healthcare 2024 from Press Ganey. It anchors all experiences — for patients and the workforce,” the report summarizes. “Safety is the foundation of healthcare.

Mental health 207

Mental health Patient Experience Nursing Healthcare IT 207

Health Populi

NOVEMBER 10, 2023

While there are barriers preventing health systems and care providers from adopting consumer-focused measures for patient experience, those who have deployed these metrics can provide solid role models for advancing consumer-centered care.

Life Science 218

Life Science Patient Experience Primary Care 218

Healthcare IT Today

SEPTEMBER 4, 2024

The following is a guest article by Scott Heatherly, Vice President of Sales and Partnerships at Amenities Health Patient registration is a crucial first step in engaging with a healthcare facility, serving as the gateway to all subsequent interactions.

Patient Experience 119

Patient Experience EHR Healthcare IT Health IT 119