Patient Experience, Primary Care and Strategy

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. That is the profound connection between clinicians and patients that contributes to burnout and eroding morale — especially in primary care.

Primary Care

Primary Care Patient Experience EHR Health Data

Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

MAY 1, 2024

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

Patient Experience

Patient Experience Telemedicine Telehealth Primary Care

New Primary Care, Retail and Tech Entrants Motivating Hospitals to Grow Consumer Chops

Health Populi

SEPTEMBER 10, 2021

As the title of Kaufman Hall’s sixth annual report suggests, health care consumers are evolving — even if the traditional healthcare system hasn’t uniformly responded in lock step with more demanding patients.

Primary Care

Primary Care Mental health Telehealth Patient Experience

At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

APRIL 18, 2022

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. THE PROBLEM. " Dr. Brett A.

Patient Experience

Patient Experience Telehealth Telemedicine EHR

The Clinic by Cleveland Clinic expands its digital and virtual care strategy

Healthcare IT News - Telehealth

JULY 31, 2023

Recently, the two organizations have been discussing an overarching digital strategy, as well as how healthcare provider organizations need to be working to create a differentiated virtual care experience – a competitive one. But few health systems are prepared to use this model to differentiate their patient experience.

Primary Care

Primary Care Telehealth Telemedicine Patient Experience

The American Hospital Association Looks at Retail and Tech Health Care Disruptors

Health Populi

FEBRUARY 16, 2023

The top-line theme of the report is that, “The $260 billion primary care market is dominated by traditional providers in a fee-for-service arrangement, but that is changing rapidly,” the report begins. “By 2030, nontraditional players could own as much as 30% of the primary care market.”

Primary Care

Primary Care Patient Experience Telehealth Nursing

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

FEBRUARY 4, 2024

At the same time, health system leaders in the study cite three key strategies topping their list, including the need to grow revenue, recruit and retain staff ( think: burnout ), and reduce costs. Geisinger plans to open more clinics for primary care, senior care, and convenient/retail care.

Primary Care

Primary Care Medicare Medical Billing Public Health

Walmart + UnitedHealth Group, CVS Health + Signify — the Current Flurry of Big HealthCare

Health Populi

SEPTEMBER 7, 2022

That Walmart and UHG are committing to a 10-year strategy and roadmap gives them a long view that’s required for health/care transformation. Dr. Lyle Berkowitz pointed out on LinkedIn yesterday the thesis of a Bain & Company report on primary care covered by Heather Landi in FierceHealthcare. Bain & Co.

Primary Care

Primary Care Nursing Patient Experience

3 in 4 U.S. Patients Say the Healthcare System is Broken — But Technology Can Help

Health Populi

NOVEMBER 18, 2024

.” And this need for financial and clinical self-care are key drivers inspiring health consumers to welcome technology’s abilities to help people manage their care, shop for care based on quality and price, and self-care at home, among other strategies to reduce costs.

Nursing

Nursing Primary Care Medical Billing Public Health

Finding Value in Primary Care: Why Organizations Should Prioritize Primary Over Chronic Care

Healthcare IT Today

MARCH 31, 2021

The following is a guest article by Mike Linnert, Chief Executive Officer & Founder at SymphonyRM. March is National Kidney Month, which highlights the 37 million people in the U.S. more than 1 in 7 adults – who suffer from chronic kidney disease (CKD). What’s even more alarming: Approximately 90% of those with CKD […].

Primary Care

Primary Care Patient Experience Health Data Healthcare IT

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 1

Health Populi

APRIL 14, 2024

For health care in 2030, I’ve thought about each driving force and then gotten more granular in the second column focusing a bit deeper on the factor and how it might play out in 2030.

Primary Care

Primary Care Pharmaceuticals Patient Experience Public Health

How virtual care can be refined to reach those who need it most

Healthcare IT News - Telehealth

OCTOBER 16, 2020

We must add structures that will achieve health equity," said Dr. Megan Mahoney, clinical professor of medicine, primary care and population health at Stanford Health Care, in a statement provided to Healthcare IT News. Other panelists noted that there exist services that necessitate in-person care.

Telehealth

Telehealth Primary Care Digital Health Healthcare IT

Telehealth trends in 2023: Virtual-first, health equity and more

Healthcare IT News - Telehealth

FEBRUARY 27, 2023

By connecting patients with providers through a virtual-first experience, it is improving access, outcomes, satisfaction and the quality of life for patients and successfully helping providers meet today’s challenges in complex clinical and financial environments.

Telehealth

Telehealth Mental health Primary Care Telemedicine

How to Get Better Care to More People? Address Burnout, Bridge Insights, Embed Sustainability – the Philips Future Health Index 2024

Health Populi

JUNE 18, 2024

Health care access is a challenge in rural and urban areas, cities and suburbs, and across more demographic groups than you might realize, as we see wait times grow for appointments, primary care shortages, and delays in screening plaguing health systems around the world. ” The post How to Get Better Care to More People?

Nursing

Nursing Primary Care Patient Experience Telehealth

How Grocery and Retail Companies Are Delivering Health and Healthcare

Health Populi

MARCH 25, 2021

This chart shows you the impact of these newer-fangled retailers selling food, and other goods — with collective grocery sales exceeding those of supermarkets.

Public Health

Public Health Telehealth Digital Health Health Data

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Health Populi

MAY 16, 2023

Strikingly, the trust deficit with retail stores for medical care was substantial, with 80% of consumers telling Wolters Kluwer that they would “probably never” go to a department store for health care. In 5 years, 61% of U.S.

Primary Care

Primary Care Nursing Health Information Telehealth

Obesity is a Public Health Epidemic in the U.S. — The Case for GLP-1 Coverage, Affordability and Equity

Health Populi

SEPTEMBER 12, 2024

Thus Dr. Cutler makes the case that these drugs should be seen as part of a public health strategy to deal with the epidemic of obesity in America. Cutler notes that the price of these drugs in the U.S> which is 4 and 5 times that drug’s price in these countries.

Public Health

Public Health Pharmaceuticals Primary Care Patient Experience

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

FEBRUARY 12, 2019

These program expansions are value-addes to the basic telehealth value proposition, allowing providers to tailor the telehealth program to a targeted patient population based on consumers’ values, medical conditions, and media/communications preferences. The expensive affordable. And the frustrating delightful.”

Telehealth

Telehealth EMR Medical Billing Mental health

Hospitals and health systems post-pandemic, and how to prepare for future outbreaks

Healthcare IT News - Telehealth

APRIL 21, 2021

Agile care delivery is the future state of healthcare and will enable health practices to be flexible, adaptive and responsive to new information or changing trends, continuously improve processes to deliver more value, and effectively adopt new technologies to enhance care. This shift from fragility to resilience is not linear.

Digital Health

Digital Health Telehealth healthcare technology Pharmaceuticals

Hint Health Acquires AeroDPC to Offer End-To-End Platform for Direct Primary Care Providers

Healthcare IT Today

NOVEMBER 8, 2022

Hint Health , the company powering the direct primary care (DPC) movement, today announced the acquisition of AeroDPC, a practice management and Electronic Medical Record (EMR) designed for DPC clinics. The company also welcomes Dr. Brad Brown from AeroDPC as the new Medical Director. About Hint Health.

Primary Care

Primary Care EMR Digital Health Patient Experience

How should your organization assess telehealth ROI?

Healthcare IT News - Telehealth

SEPTEMBER 13, 2019

As more health systems avail themselves of the quality, cost and access benefits that come with telehealth, IT leaders naturally have big questions about how those major investments in technology infrastructure, reshaped clinical strategy and staffing changes should be paying off.

Telehealth

Telehealth Primary Care Patient Experience Healthcare IT

UCHealth builds a successful virtual urgent care clinic with Epic and Vidyo

Healthcare IT News - Telehealth

NOVEMBER 16, 2020

“When seen virtually, patients can request a visit and see a provider often within 30 minutes,” he explained. “With drive time, a trip to an urgent care or primary care clinic could take upwards of half a day. “We’ve also seen success in our patient experience metrics,” he noted.

Primary Care

Primary Care Telehealth Patient Experience Healthcare IT

Countries worldwide share perspectives on pandemic-era digital innovation

Healthcare IT News - Telehealth

SEPTEMBER 7, 2020

The COVID-19 crisis has shown in no uncertain terms the value and criticality of having a digitised and connected healthcare ecosystem: one that enables easy access to near-real-data, supports the demands of virtual care, prioritises patient experience and protects patient data.

Digital Health

Digital Health Primary Care Interoperability Patient Experience

CVS Health to Acquire Oak Street Health

Healthcare IT Today

FEBRUARY 20, 2023

Acquisition further advances CVS Health’s care delivery strategy for consumers CVS Health® (NYSE: CVS ) and Oak Street Health (NYSE: OSH ) have entered into a definitive agreement under which CVS Health will acquire Oak Street Health in an all-cash transaction at $39 per share, representing an enterprise value of approximately $10.6

Primary Care

Primary Care Medicare Patient Experience Nursing

McKinsey’s Six Shifts To Add Life to Years — and One More to Consider

Health Populi

APRIL 1, 2022

To scale what works, based on evidence and proven interventions — which depends on our reducing biases in our assumptions, models and strategies. To improve measurement of a “modernized” understand of health, with better data and more holistically across the many dimensions that make health.

Life Science

Life Science Mental health Pharmaceuticals Medical Technology

Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience

Health Populi

JULY 7, 2023

Just as health care providers are undergoing transformation to deal with the blurring of patient care, from hospital to ambulatory settings and on to the home and closer-to-home community settings, companies like JLL are also re-formulating their business strategies by better understanding how their clients’ demands are changing.

Telehealth

Telehealth Life Science Mental health Primary Care

Sanford Health's CIO talks virtual care, workforce challenges, modern data ecosystem

Healthcare IT News - Telehealth

JANUARY 13, 2023

We are committed to removing barriers to access and addressing health disparities by extending our care and services – ensuring patients benefit from world-class care no matter where they live or the challenges they face. Sanford Health is well positioned to navigate these challenges through innovative strategies.

Nursing

Nursing Primary Care Digital Health Healthcare Cybersecurity

Peoples’ Lack of Trust in Science Also Extends to Views on Food and Nutrition

Health Populi

OCTOBER 6, 2024

This feeling of anxiety and stress under the umbrella of self-care for well-being converges with my recent post discussing Lululemon’s research into the stressors felt among folks trying to adopt well-being strategies in daily living — explained here in Health Populi. — the concept of “well-being burnout.”

Life Science

Life Science Primary Care Mental health Nursing

Like banks, healthcare will become digital-first in 2022, Zoom healthcare lead says

Healthcare IT News - Telehealth

JANUARY 20, 2022

A key factor driving the adoption of a digital-first care model is the ability to manage patients regardless of location, thereby decreasing the use of unnecessary resources. Traditional care delivery is not working for far too many consumers. Decentralized clinical trials are already growing in popularity.

Life Science

Life Science Primary Care Mental health Drug Development

Health Equity: Searching for a New Angle

Healthcare IT Today

MAY 10, 2023

Government policy is increasingly focused on incorporating SDoH into all aspects of healthcare delivery, from individual patient care planning to quality measures to population health objectives, as part of the government’s strategy for tackling health disparities.

Primary Care

Primary Care Mental health Telehealth Patient Experience

Digital Health Tools, Telemedicine, and Mobile Health Applications: How They’re Enhancing Population Health

Healthcare IT Today

NOVEMBER 8, 2024

Telemedicine, whether it be telephonic, live video or asynchronous, presents options for individuals whose access is limited by their insurance coverage, job and family commitments, or long distances to care. One study shows that primary care providers would need 27 hours to give each patient comprehensive preventive care.

Mobile Health

Mobile Health Digital Health Telemedicine Primary Care

Baptist Health uses $873K grant to build out RPM capabilities and expand telehealth

Healthcare IT News - Telehealth

JANUARY 3, 2022

Even before COVID-19, Louisville, Kentucky-based Baptist Health was facing a variety of challenges: access to care, patient experience, lack of specialists in its rural market and lack of new patient acquisition strategies in the digital space. THE PROBLEM. " PROPOSAL. Click here to read the special report.

Telehealth

Telehealth Telemedicine Digital Health Primary Care

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 2

Health Populi

APRIL 16, 2024

Team-based care is delivered for all health citizens, starting with primary care “in every pot.” Stress-Test Your Strategy You have four alternative worlds to consider for 2030, some six years from “now.” How would these different futures play with your current strategy? Consider the Wild Cards.

HC

HC Mental health Public Health Primary Care

Sun River Health shifts 67% of its visits to telehealth

Healthcare IT News - Telehealth

DECEMBER 28, 2020

" "Coupled with seamless EHR integration and clarity on reimbursement methodology, our new telemedicine infrastructure will push Sun River to thoughtfully consider patient experience in the development of a resilient yet flexible model of care." " James Sinkoff, Sun River Health. " MARKETPLACE.

Telemedicine

Telemedicine Telehealth EHR Primary Care

How AI can Tackle the Rising Tide of Staff Shortages in Healthcare

Healthcare IT Today

APRIL 3, 2023

The average number of patients per primary care doctor is at an all-time high of 20 per day. It is not only the physicians suffering but also the clinicians and vital support staff that are the backbone of healthcare as a whole – whether in private practices, hospitals, or urgent care clinics.

Private practice

Private practice Patient Experience Primary Care Health Information

Fabric Acquires Conversational AI Startup to Streamline the Patient-to-Clinician Journey

Healthcare IT Today

FEBRUARY 14, 2024

Stefan Behrens, Co-Founder and CEO at GYANT, will join the Fabric executive team, serving as Chief Strategy Officer. million by 2026, underscores the urgent need for a solution, especially amid deteriorating patient experiences. The current shortage of healthcare workers, projected to exceed 3.2

Patient Experience

Patient Experience Primary Care Digital Health Healthcare IT

NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Healthcare IT News - Telehealth

SEPTEMBER 1, 2021

"The pandemic also presented new access to care challenges and opportunities to rethink what blended digital and in-person care could look like if built around the patient experience," Karim said. " ADVICE FOR OTHERS.

Telehealth

Telehealth Telemedicine Primary Care Patient Experience

Wellvana Health Announces $84 Million Capital Raise to Drive Innovation in Value-Based Care Enablement

Healthcare IT Today

APRIL 6, 2023

$140 million in funding raised since November 2020 Wellvana Health announced today that it has closed an $84 million capital raise to drive innovation in value-based care enablement for independent primary care physicians, specialists, and health systems.

Primary Care

Primary Care Medicare Leadership Patient Experience

HLTH 2024: What are the key talking points likely to be?

Lloyd Price

OCTOBER 14, 2024

Investment Strategy: The investment landscape for healthcare startups and emerging technologies. The patient experience and consumer-centric healthcare. Visit [link] HealthTech Corporate Development - Buy Side, Sell Side, Growth & Strategy services for Founders, Owners and Investors. Subscribe Today!

Leadership

Leadership healthcare technology Digital Health Mental health

Telehealth with a technician in the home reduces spend by 22% for Scottsdale Physician Group

Healthcare IT News - Telehealth

JUNE 21, 2022

“No matter how close the nearest primary care physician office is, if they can’t get out of bed or leave their home, they simply are not going to get care before their conditions worsen,” said Blue Beckham, chief strategy officer at Scottsdale Physician Group.

Telehealth

Telehealth Telemedicine Primary Care Patient Experience

Case Study: Southwest Medical’s winning strategy for telehealth

American Well

OCTOBER 17, 2016

In the newly released case study , we reveal how Southwest Medical enrolled more than 30,000 patients in its program and conducted more than 20,000 telehealth visits. . Southwest Medical offers primary care, specialty care and urgent care, in addition to a variety of specialized, focused programs.

Telehealth

Telehealth Telemedicine Primary Care Patient Experience

Case Study: Southwest Medical’s winning strategy for telehealth

American Well

OCTOBER 17, 2016

In the newly released case study , we reveal how Southwest Medical enrolled more than 30,000 patients in its program and conducted more than 20,000 telehealth visits. . Southwest Medical offers primary care, specialty care and urgent care, in addition to a variety of specialized, focused programs.

Telehealth

Telehealth Telemedicine Primary Care Patient Experience

Technology Solutions Are Critical to Value-Based Success

Healthcare IT Today

NOVEMBER 29, 2022

trillion healthcare spending will be tied directly to patient outcomes and satisfaction. . This shift represents a material win for patients – but what of the providers who deliver their care? And what are some proven strategies and technologies to efficiently manage risk-based contracts?

Primary Care

Primary Care EHR Patient Experience Healthcare IT

MetroHealth and MUSC Health launch virtual-first telehealth company

Healthcare IT News - Telehealth

JUNE 10, 2024

Ovatient's team of virtual providers and care team members work closely with health system partners to provide patients with connected, coordinated and convenient virtual care. "Patients with an established relationship with a MetroHealth provider can take advantage of virtual care services.

Telehealth

Telehealth Primary Care Patient Experience Mental health

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Telemedicine, enabled with responsible AI, can improve the patient experience

Trending Sources

New Primary Care, Retail and Tech Entrants Motivating Hospitals to Grow Consumer Chops

At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

The Clinic by Cleveland Clinic expands its digital and virtual care strategy

The American Hospital Association Looks at Retail and Tech Health Care Disruptors

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Walmart + UnitedHealth Group, CVS Health + Signify — the Current Flurry of Big HealthCare

3 in 4 U.S. Patients Say the Healthcare System is Broken — But Technology Can Help

Finding Value in Primary Care: Why Organizations Should Prioritize Primary Over Chronic Care

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 1

How virtual care can be refined to reach those who need it most

Telehealth trends in 2023: Virtual-first, health equity and more

How to Get Better Care to More People? Address Burnout, Bridge Insights, Embed Sustainability – the Philips Future Health Index 2024

How Grocery and Retail Companies Are Delivering Health and Healthcare

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Obesity is a Public Health Epidemic in the U.S. — The Case for GLP-1 Coverage, Affordability and Equity

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Hospitals and health systems post-pandemic, and how to prepare for future outbreaks

Hint Health Acquires AeroDPC to Offer End-To-End Platform for Direct Primary Care Providers

How should your organization assess telehealth ROI?

UCHealth builds a successful virtual urgent care clinic with Epic and Vidyo

Countries worldwide share perspectives on pandemic-era digital innovation

CVS Health to Acquire Oak Street Health

McKinsey’s Six Shifts To Add Life to Years — and One More to Consider

Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience

Sanford Health's CIO talks virtual care, workforce challenges, modern data ecosystem

Peoples’ Lack of Trust in Science Also Extends to Views on Food and Nutrition

Like banks, healthcare will become digital-first in 2022, Zoom healthcare lead says

Health Equity: Searching for a New Angle

Digital Health Tools, Telemedicine, and Mobile Health Applications: How They’re Enhancing Population Health

Baptist Health uses $873K grant to build out RPM capabilities and expand telehealth

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 2

Sun River Health shifts 67% of its visits to telehealth

How AI can Tackle the Rising Tide of Staff Shortages in Healthcare

Fabric Acquires Conversational AI Startup to Streamline the Patient-to-Clinician Journey

NYC Health + Hospitals keeps patients out of ER with virtual urgent care

Wellvana Health Announces $84 Million Capital Raise to Drive Innovation in Value-Based Care Enablement

HLTH 2024: What are the key talking points likely to be?

Telehealth with a technician in the home reduces spend by 22% for Scottsdale Physician Group

Case Study: Southwest Medical’s winning strategy for telehealth

Case Study: Southwest Medical’s winning strategy for telehealth

Technology Solutions Are Critical to Value-Based Success

MetroHealth and MUSC Health launch virtual-first telehealth company

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