Patient Experience, Primary Care and Study

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. That is the profound connection between clinicians and patients that contributes to burnout and eroding morale — especially in primary care.

Primary Care

Primary Care Patient Experience EHR Health Data

How virtual primary care can amplify value for providers and patients

Healthcare IT News - Telehealth

APRIL 15, 2024

Primary care physicians are the heart of healthcare delivery in the United States. Virtual primary care, experts say, can address challenges in traditional care by filling existing care gaps and offering various benefits to healthcare organizations, providers and patients.

Primary Care

Primary Care Mental health Patient Experience Telemedicine

Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

MAY 1, 2024

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

Patient Experience

Patient Experience Telemedicine Telehealth Primary Care

Webinars

Bridging Innovation & Patient Care: The Growing Role of AI

What Your Financial Statements Are Telling You—And How to Listen!

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Pharmacies Grow for Primary Care On-Ramps – And J.D. Power Says Consumers Like That

Health Populi

AUGUST 7, 2020

Pharmacy Study. Pharmacy Study, this year based on a survey of 13,378 pharmacy customers who filled a prescription between June 2019 and February 2020. More use of primary care services also drove greater satisfaction and spending per consumer at a rate of $11 more spending per person. That’s the headline for J.D.

Primary Care

Primary Care Pharmaceuticals Patient Experience

3 in 4 U.S. Patients Say the Healthcare System is Broken — But Technology Can Help

Health Populi

NOVEMBER 18, 2024

Start with over-arching finding that, “Three out of four patients believe the U.S. healthcare system is broken and there is a strong sense of distrust,” Lavidge asserts right at the top of the study’s press release. The erosion in trust among U.S. The post 3 in 4 U.S.

Nursing

Nursing Primary Care Medical Billing Public Health

Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Health Populi

AUGUST 25, 2020

The use of telehealth visits grew from 4% of older people having ever used virtual platforms by May 2019, to 30% of older patients using telehealth in June 2020. Among these visits, 76% were with a primary care provider, 32% with a specialty care provider, and 18% with a mental health provider, the study found.

Telehealth

Telehealth Primary Care Mental health Telemedicine

Primary Care in the U.S. – Still a Weak Backbone for the Health of Health Citizens

Health Populi

MARCH 17, 2022

Thus, millions of Americans continue to lack access to primary care compared with peers in other nations, according to a report from The Commonwealth Fund. The 2022 Fund report, P rimary Care in High-Income Countries: How the U.S. primary care teams may be a function of underinvestment in certain types of social services.

Primary Care

Primary Care Mental health Telehealth Public Health

Consumers care about both clinical and ‘patient experience’ ratings to choose primary care doctors

FierceHealthIT

MARCH 28, 2018

Patients pay equal attention to online ratings that measure a physician’s clinical ability as well as those that measure the patient experience, according to a new study.

Primary Care

Primary Care Patient Experience

Doctors’ Recommendations Are Top Motivators for Consumers Who Buy Digital Health Devices: Trust and Health

Health Populi

OCTOBER 30, 2024

Most consumers using digital health devices felt more trust in the technology when coupled with doctors’ office reviews — another lens on the importance of trust-equity between patients and physicians. For the study, Propel Software engaged Talker Research to conduct a survey among 2,000 U.S.

Digital Health

Digital Health Connected Health HIPAA Nursing

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Health Populi

JULY 23, 2020

With this alignment of virtual care supply-and-demand, it is like telehealth will see “permanent usage increases,” according to Parks Associates’ survey report, COVID-19 – Impact on Telehealth Use and Perspectives.

Telehealth

Telehealth Mental health Patient Experience Public Health

Partnering Up in the Health Care Ecosystem to Drive Transformation – for Organizations and Health Consumers Alike

Health Populi

AUGUST 22, 2022

That report spoke to the importance of connecting the disconnected health care landscape, including primary care, pharmacy, diagnostics, secondary care/hospitals, health technology providers, insurers, and information stewards, among other stakeholders in the fragmented health/care ecosystem.

Life Science

Life Science Primary Care Patient Experience Health Data

The Doctor Will See You Now…At Home? The AMA Launches a Health at Home Framework

Health Populi

AUGUST 3, 2023

” Health Populi’s Hot Points : “Self-care is the new healthcare,” Monigle’s latest report on Humanizing Brand Experience, Volume 6, health care edition , called out. Discussing the firm’s latest research into patient experience, the study of 3,000 U.S.

Primary Care

Primary Care Nursing Telemedicine HIPAA

Three in Five People 50+ in the US Will Likely Use Telehealth In the Future – An Update from AARP

Health Populi

MAY 10, 2022

The study polled U.S. adults 50 and over in February and March 2022, to gauge older peoples’ views on virtual care now and in the future. Among people 50 and over, the doctor’s visit for routine care is the top reason for using virtual care, among 2 in 3 older people.

Telehealth

Telehealth Mental health Public Health Medicare

“My Doctor’s Office” Should Accept Wearable Tech Health Data, Most Patients Say

Health Populi

NOVEMBER 1, 2023

Unique to this study is the patient sample polled: Software Advice surveyed 876 patients in September 2023 to gauge their perspectives on wearable tech and health. ” Software Advice wondered.

Health Data

Health Data EHR Digital Health Health Technology

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Health Populi

JULY 10, 2020

Among satisfaction deflectors were perceived quality of care, an impersonal experience, and technical issues. Commercial conferencing platforms like Zoom (23%), Facetime (17%), and Skype (9%) were also stood up by clinicians touching base with patients for telehealth encounters. What about physicians?

Telehealth

Telehealth Primary Care Mental health Patient Experience

Medical Costs Are Consuming Americans’ Financial Health

Health Populi

APRIL 2, 2019

Pay more than the residents of any other country on Earth for health care, and get less in terms of outcomes and service levels for many key medical metrics: infant and maternal mortality, access to primary care, and those growing deaths of despair from suicide, accident and overdose.

Pharmaceuticals

Pharmaceuticals Primary Care Patient Experience Health Policy

Telehealth shows promise for fostering better doc-patient relationships

Healthcare IT News - Telehealth

JUNE 11, 2020

As telehealth use continues to expand, many are wondering what the ramifications will be when, as is widely expected, virtual care becomes a much larger part of the healthcare experience going forward. For the study, the researchers sought a qualitative assessment of patient-visit feedback after virtual visits.

Telehealth

Telehealth Primary Care Telemedicine Patient Experience

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

MARCH 2, 2021

Rock Health has conducted a consumer digital health study for several years, giving us the ability to compare longitudinal findings from year to year. This and other studies have tracked consumers’ growing use of digital tech and wearables during the COVID-19 pandemic, and the 10% point growth from 2019 to 2020 is notable.

Digital Health

Digital Health Mental health Health Data Telemedicine

Health Care and Consumers in 2030: A Profile from KPMG

Health Populi

JULY 16, 2019

Most Millennials have postponed health care due to cost, and nearly half of younger consumers between 18 and 29 don’t have an ongoing primary care medical home. These patients lookf or care in an episodic way, KPMG notes. There’s a continuum of care that we all age into… eventually.

Life Science

Life Science EHR Primary Care Digital Health

Patients have ambitious health goals, and look to doctors for help

Health Populi

JUNE 22, 2018

That’s an ambitious health-and-wellness list, identified in the Health Ambitions Study , the first such research Aetna has published. That’s key for 40% of consumers in this study. An additional survey of 400 physicians was conducted, split between 200 primary care providers and 200 specialty physicians.

Mental health

Mental health Primary Care Digital Health Patient Experience

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Health Populi

MAY 16, 2023

consumers seem to be saying in a new study from Wolters Kluwer Health, the company’s second Pharmacy Next: Consumer Care and Cost Trends survey. consumer foresee that most primary care will be delivered at pharmacies, retail clinics, or pharmacy clinics — not in doctors’ offices, the study found.

Primary Care

Primary Care Nursing Health Information Telehealth

Digital Health Tools, Telemedicine, and Mobile Health Applications: How They’re Enhancing Population Health

Healthcare IT Today

NOVEMBER 8, 2024

Telemedicine, whether it be telephonic, live video or asynchronous, presents options for individuals whose access is limited by their insurance coverage, job and family commitments, or long distances to care. One study shows that primary care providers would need 27 hours to give each patient comprehensive preventive care.

Mobile Health

Mobile Health Telemedicine Digital Health Primary Care

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

Health Populi

OCTOBER 23, 2020

As patients returned to in-person, brick-and-mortar health care settings after the first wave of COVID-19 pandemic, they re-enter the health care system with heightened consumer expectations, according to the Beryl Institute – Ipsos Px Pulse report, Consumer Perspectives on Patient Experience in the U.S.

Patient Experience

Patient Experience Primary Care Mental health Public Health

The Transformative Impact of Virtual Behavioral Health Integration: A Specialist’s Perspective

Iris Telehealth

DECEMBER 11, 2024

However, one transformation stands out among the rest: the integration of virtual behavioral health services into primary care settings. This groundbreaking shift is not only changing the way we provide care, but it is also fundamentally altering patient outcomes and reshaping the structure of our entire healthcare system.

Primary Care

Primary Care Mental health Patient Experience Telehealth

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

FEBRUARY 4, 2024

This challenge has been exacerbated by many patients postponing care resulting in missed preventive screenings and delaying needed chronic care – which Teladoc has described as a growing “health debt” resulting from pandemic-related changes in health behaviors. Virtual first and direct primary care for faster on-ramps to care.

Primary Care

Primary Care Medicare Medical Billing Public Health

The 2023 Health Consumer Update from Kaufman Hall – Measure What Matters (To Patients)

Health Populi

NOVEMBER 10, 2023

While there are barriers preventing health systems and care providers from adopting consumer-focused measures for patient experience, those who have deployed these metrics can provide solid role models for advancing consumer-centered care.

Life Science

Life Science Patient Experience Primary Care

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Health Populi

FEBRUARY 11, 2020

doctors are using digital health tools in patient care, with quickening adoption of telehealth and remote monitoring technology, according to a study from the American Medical Association (AMA). Adoption of digital tools has grown across physicians of all ages, specialty, and gender across all technologies studied.

Digital Health

Digital Health Telehealth Remote care Primary Care

Wearable Devices and Mobile Applications – 2025 Health IT Predictions

Healthcare IT Today

JANUARY 15, 2025

Check out our community’s Wearable Devices and Mobile Applications predictions: Trea Zemaitis, Senior Security Engineer at Core4ce The integration of IoT devices in healthcare has transformed patient care, enabling continuous monitoring and personalized treatment.

Health IT

Health IT Primary Care Life Science EHR

Home Is Where the Health Is, CareMore Health (And Most People) Believe

Health Populi

JANUARY 16, 2020

One-half of consumers also believe people would be more likely to be healthier longer with care delivered at home, and nearly half of people also think people could be more adherent to medical advice and less stressed in the process.

Primary Care

Primary Care Nursing Patient Experience

Why telehealth is more than just a pandemic trend

Healthcare IT News - Telehealth

AUGUST 22, 2022

As it turned out, studies have shown that a great many patients and providers like the flexibility that telemedicine affords. From here, telehealth will evolve to strengthen patient-provider engagement. The COVID-19 pandemic brought telemedicine technology and services to a mainstream audience – like it or not.

Telehealth

Telehealth Telemedicine Health Information Primary Care

Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

Health Populi

OCTOBER 19, 2021

The American Customer Satisfaction Index Insurance and Health Care Study 2020-2021 published today, recognizing consumers’ value for the quality of health insurance companies’ mobile apps and reliability of those apps. The study was fielded between October 2020 and September 2021. All other plans landed at 73.

Primary Care

Primary Care Leadership Digital Health Health Data

How to Get Better Care to More People? Address Burnout, Bridge Insights, Embed Sustainability – the Philips Future Health Index 2024

Health Populi

JUNE 18, 2024

Health care access is a challenge in rural and urban areas, cities and suburbs, and across more demographic groups than you might realize, as we see wait times grow for appointments, primary care shortages, and delays in screening plaguing health systems around the world. in terms of countries covered in the study.

Nursing

Nursing Primary Care Patient Experience Telehealth

McKinsey’s Six Shifts To Add Life to Years — and One More to Consider

Health Populi

APRIL 1, 2022

And loneliness can kill us, we learned, from the study Social Relationships and Mortality Risk: A Meta-analytic Review , seminal research published in 2010 led by Julianne Holt-Lunstad and collaborators from Brigham Young University and University of North Carolina.

Life Science

Life Science Mental health Pharmaceuticals Medical Technology

New cardiac device offers non-invasive diagnosis for heart failure in the home

Healthcare IT News - Telehealth

JANUARY 23, 2024

And a new study of the device Brady presented at the 2023 American Heart Association Scientific Symposium shows promising results. Its adaptability across care settings and the ability to provide results in real time elevates clinical workflow efficiency while enabling patient-centric care.

Medicare

Medicare Primary Care Patient Experience Healthcare IT

The Racial Divide Due to COVID-19 Also Applies to Healthcare and Pharma Costs

Health Populi

JULY 30, 2020

health care system, from public health gaps to the racial gaps of health disparities between people of color dying at a much greater rate than white people in America. The pandemic has revealed many cracks in the U.S. Today’s news that the U.S. In the longer term, assuring all U.S.

Primary Care

Primary Care Patient Experience Public Health Pharmaceuticals

Obesity is a Public Health Epidemic in the U.S. — The Case for GLP-1 Coverage, Affordability and Equity

Health Populi

SEPTEMBER 12, 2024

A relevant study on the socioeconomic aspects of incretin-based therapy (in particular, GLP-1 drugs) was published in July 2023 in Diabetologia written by researchers in Greece and the UK.

Public Health

Public Health Pharmaceuticals Primary Care Patient Experience

How should your organization assess telehealth ROI?

Healthcare IT News - Telehealth

SEPTEMBER 13, 2019

A new study from Manatt Health Strategies offers perspective, drawn largely from two case studies of different care providers, about how the return on investment should be assessed for nascent telehealth deployments. Can we increase patient retention by offering direct-to-consumer telehealth services for low-acuity conditions?").

Telehealth

Telehealth Primary Care Patient Experience Healthcare IT

Mental Health at CES 2022 – The Consumer’s Context for Wellbeing in the New Year

Health Populi

JANUARY 3, 2022

CTA wondered in the consumer study. Importantly, most consumers learn about virtual care for mental health via social media advertisements (61%), followed by 56% finding out about mental health tech through a physician’s recommendation, and 51% from… A friend or family member.

Mental health

Mental health Digital Health Telehealth Primary Care

Gait as a Window to Cardiovascular Health: The Overlooked Vital Sign

Healthcare IT Today

MARCH 24, 2025

Studies have found strong correlations between gait speed, variability, and symmetry with cardiovascular conditions, including heart failure, peripheral artery disease (PAD), and even stroke risk. Additionally, patients recovering from cardiac surgery or cardiovascular events often struggle with mobility and endurance impairments.

Digital Health

Digital Health Primary Care Health Technology Patient Experience

Peoples’ Lack of Trust in Science Also Extends to Views on Food and Nutrition

Health Populi

OCTOBER 6, 2024

consumers are more likely to trust food advice if it comes from a registered dietitian, shown in the chart from the study. In 2016,, a PwC study on “Building the Dream Team” looked into the future of primary care and what roles physicians would look to hire for an extra FTE of staff to complement their care teams.

Life Science

Life Science Primary Care Mental health Nursing

AI: Patients Included

Health Populi

MARCH 13, 2024

Halamka and team point out a JAMA study which overestimated the risk of heart disease in people who had high BMIs. At least 150 health systems are using Nuance DAX Copilot as an AI-based clinical scribe technology with their Epic systems. for every $1 invested. For more on the challenge of gender, check out this recent analysis of 1.8

ePatients

ePatients EHR Public Health Health Data

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Health Populi

OCTOBER 6, 2022

Power’s 2022 Telehealth Satisfaction Study. Among people who had used virtual care in the past year, telehealth-as-healthcare is now part of mainstream Americans’ expectations as a normal part of their medical care. would use virtual care to receive medical services in the future, J.D.

Telehealth

Telehealth Mental health Nursing Primary Care

The Cost of GLP-1 Drugs on Payers’ Minds as Nearly 1/3rd of U.S. Consumers Could Become Users

Health Populi

AUGUST 6, 2024

The study was based on the IQVIA National Prescription Audit PayerTrak data which captures 92% of Rx’s filled at retail pharmacies in the U.S. In 2023, commercial payers covered most of these prescription drug fills for all three brands in the study: 61% of Ozempic fills were covered by commercial insurers, 28.5%

Medicare

Medicare Primary Care Pharmaceuticals Patient Experience

Bonus Features – October 8, 2023 – 67% of Women are Having Issues with Getting a Clear Diagnosis – of which 25% are Still Waiting for Diagnosis or Gave up Entirely, Health Gorilla has 17 Healthcare Organizations Commit to Joining their QHIN, and More!

Healthcare IT Today

OCTOBER 8, 2023

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. PEP Health’s AI-powered Patient Experience Platform releases its first report offering quantitative and qualitative insights on the patient experience.

eCare

eCare Primary Care Patient Experience RCM

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

How virtual primary care can amplify value for providers and patients

Webinars

Trending Sources

Telemedicine, enabled with responsible AI, can improve the patient experience

Webinars

Pharmacies Grow for Primary Care On-Ramps – And J.D. Power Says Consumers Like That

3 in 4 U.S. Patients Say the Healthcare System is Broken — But Technology Can Help

Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Primary Care in the U.S. – Still a Weak Backbone for the Health of Health Citizens

Consumers care about both clinical and ‘patient experience’ ratings to choose primary care doctors

Doctors’ Recommendations Are Top Motivators for Consumers Who Buy Digital Health Devices: Trust and Health

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Partnering Up in the Health Care Ecosystem to Drive Transformation – for Organizations and Health Consumers Alike

The Doctor Will See You Now…At Home? The AMA Launches a Health at Home Framework

Three in Five People 50+ in the US Will Likely Use Telehealth In the Future – An Update from AARP

“My Doctor’s Office” Should Accept Wearable Tech Health Data, Most Patients Say

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Medical Costs Are Consuming Americans’ Financial Health

Telehealth shows promise for fostering better doc-patient relationships

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Care and Consumers in 2030: A Profile from KPMG

Patients have ambitious health goals, and look to doctors for help

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Digital Health Tools, Telemedicine, and Mobile Health Applications: How They’re Enhancing Population Health

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

The Transformative Impact of Virtual Behavioral Health Integration: A Specialist’s Perspective

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

The 2023 Health Consumer Update from Kaufman Hall – Measure What Matters (To Patients)

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Wearable Devices and Mobile Applications – 2025 Health IT Predictions

Home Is Where the Health Is, CareMore Health (And Most People) Believe

Why telehealth is more than just a pandemic trend

Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

How to Get Better Care to More People? Address Burnout, Bridge Insights, Embed Sustainability – the Philips Future Health Index 2024

McKinsey’s Six Shifts To Add Life to Years — and One More to Consider

New cardiac device offers non-invasive diagnosis for heart failure in the home

The Racial Divide Due to COVID-19 Also Applies to Healthcare and Pharma Costs

Obesity is a Public Health Epidemic in the U.S. — The Case for GLP-1 Coverage, Affordability and Equity

How should your organization assess telehealth ROI?

Mental Health at CES 2022 – The Consumer’s Context for Wellbeing in the New Year

Gait as a Window to Cardiovascular Health: The Overlooked Vital Sign

Peoples’ Lack of Trust in Science Also Extends to Views on Food and Nutrition

AI: Patients Included

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

The Cost of GLP-1 Drugs on Payers’ Minds as Nearly 1/3rd of U.S. Consumers Could Become Users

Bonus Features – October 8, 2023 – 67% of Women are Having Issues with Getting a Clear Diagnosis – of which 25% are Still Waiting for Diagnosis or Gave up Entirely, Health Gorilla has 17 Healthcare Organizations Commit to Joining their QHIN, and More!

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