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Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. That is the profound connection between clinicians and patients that contributes to burnout and eroding morale — especially in primary care.

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Pharmacies Grow for Primary Care On-Ramps – And J.D. Power Says Consumers Like That

Health Populi

Pharmacy Study. Pharmacy Study, this year based on a survey of 13,378 pharmacy customers who filled a prescription between June 2019 and February 2020. More use of primary care services also drove greater satisfaction and spending per consumer at a rate of $11 more spending per person. That’s the headline for J.D.

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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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How virtual primary care can amplify value for providers and patients

Healthcare IT News - Telehealth

Primary care physicians are the heart of healthcare delivery in the United States. Virtual primary care, experts say, can address challenges in traditional care by filling existing care gaps and offering various benefits to healthcare organizations, providers and patients.

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Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Health Populi

The use of telehealth visits grew from 4% of older people having ever used virtual platforms by May 2019, to 30% of older patients using telehealth in June 2020. Among these visits, 76% were with a primary care provider, 32% with a specialty care provider, and 18% with a mental health provider, the study found.

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Consumers care about both clinical and ‘patient experience’ ratings to choose primary care doctors

FierceHealthIT

Patients pay equal attention to online ratings that measure a physician’s clinical ability as well as those that measure the patient experience, according to a new study.

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Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Health Populi

With this alignment of virtual care supply-and-demand, it is like telehealth will see “permanent usage increases,” according to Parks Associates’ survey report, COVID-19 – Impact on Telehealth Use and Perspectives.