Healthcare IT Today

AUGUST 25, 2023

In search of that answer, we reached out to our wickedly smart Healthcare IT Today Community to see what trends in RCM they are keeping their eyes on and why. Comment down below or on social media what trend in RCM we should be keeping an eye on and why. We’ve compiled all of their answers together in the video down below.

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RCM Health Information Healthcare IT Patient Experience 97

Healthcare IT Today

JULY 11, 2024

These factors have made the already complex activity of revenue cycle management (RCM) – the process of tracking care from patient registration to claims submission to final payment – significantly more challenging. Conversely, RCM inefficiencies can severely diminish the quality of care and lead a provider to financial ruin.

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RCM HIPAA Leadership Patient Experience 124

Healthcare IT Today

SEPTEMBER 1, 2023

In the world of healthcare, this balance not only enhances the patient experience but also enables systems to effectively manage patient communication and financial obligations while delivering optimal clinical care.

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RCM Patient Experience Healthcare IT Health IT 73

Healthcare IT Today

SEPTEMBER 16, 2022

Capital One Commercial Bank , a full-service bank with middle market specialization in many industries, including over 40 healthcare sub-sectors, announced today it served as a joint lead arranger for an amended and restated credit facility for R1 RCM. R1 RCM used the facility, which increased its borrowing capacity from $1.2

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RCM Patient Experience Pharmaceuticals healthcare technology 64

Healthcare IT Today

SEPTEMBER 25, 2023

The following is a guest article by Steven Dubner, Vice President of Product Management at Nordis Technologies No matter how exemplary the clinical care, overall patient experience and satisfaction often hinge on the last interactions with providers—billing and payments.

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RCM Patient Experience HIPAA healthcare technology 121

Healthcare IT Today

JANUARY 14, 2022

Advances Integrated Technology Strategy Through Enhanced Revenue Intelligence and Expanded Automation Opportunity R1 RCM Inc.

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RCM Patient Experience Healthcare IT Health IT 56

Healthcare IT Today

AUGUST 7, 2024

Advanced technologies and automation can deliver timely patient notifications, satisfaction surveys, appointment reminders, and more that get more patients, and more payments, into the health system, while creating efficiencies in a traditionally complex and demanding revenue cycle operation.

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RCM Patient Experience Healthcare IT Leadership 122

Healthcare IT Today

JANUARY 18, 2024

a leading provider of healthcare data and technology solutions announced today the acquisition of Koha Health , a full-service revenue cycle management (RCM) company. Veradigm Inc. ,

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RCM Patient Experience EHR healthcare technology 70

Healthcare IT Today

MARCH 24, 2024

Though less than 37% of healthcare workers trust AI in healthcare, 85% believe AI can improve the patient experience and 77% say AI can solve the labor shortage, according to a Carta Healthcare survey. Arizona-based Integrated Medical Services implemented athenahealth EHR, RCM, and patient engagement tools.

Patient Experience 89

Patient Experience RCM Healthcare IT Medicare 89

Healthcare IT Today

OCTOBER 15, 2024

Today, Nirvana’s platform improves the patient experience by allowing patients to pay confidently upfront at the time of the visit, which simplifies the appointment booking experience as a whole. For providers, this also substantially reduces claim denials for their finance and RCM teams.

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Patient Experience RCM EMR Primary Care 117

Healthcare IT Today

JUNE 28, 2022

Given this event, I thought it would be fun to extend the conversation from the conference and talk about RCM (Revenue Cycle Management) on this week’s chat. T5: Who are some of your favorite companies in the RCM space? Bonus: Does revenue cycle management help or hurt the patient experience? HITsm #HFMAAnnual.

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RCM Primary Care Patient Experience Digital Health 111

Healthcare IT Today

OCTOBER 31, 2023

Enhances Revenue Cycle Services Market Leadership with Patient Engagement Services and Technology Capabilities Today, Access Healthcare , a global leader in revenue cycle management (RCM) and healthcare services, announced the acquisition of Envera Health , a market leader in patient engagement services.

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RCM Patient Experience Medical Billing Leadership 121

Healthcare IT Today

DECEMBER 10, 2023

Nearly all (95%) of healthcare executives are interested in end-to-end managed services to solve RCM challenges, according to a survey from Ensemble Health Partners. Partnerships Qualtrics and Epic are partnering to integrate patient experience data into the EHR. More than 70% prefer managed services to in-house operations.

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RCM EHR HIE Healthcare IT 96

Healthcare IT Today

MAY 4, 2024

Patient Experience Insights From the Qualtrics X4 Conference. John Lynn attended the event, which at its core emphasizes the value of data that directly reflects that patient perspective. Read more… Cybersecurity, AI, and the Future of RCM. Read more… Healthcare IT Today Podcast : Patient Experience Insights.

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RCM Patient Experience Healthcare IT FHIR 90

Healthcare IT Today

DECEMBER 7, 2024

Using AI to improve efficiency was a key theme, as was making imaging more mobile to improve the patient experience. Read more… Finding Success With RCM Amid Evolving Challenges. Read more… To RSNA24 We Will Go AI, AI, Oh ! Colin Hung ventured to Chicago for the annual gathering.

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RCM Interoperability Healthcare IT Medical Billing 90

Healthcare IT Today

NOVEMBER 14, 2024

Gomez shared with us about their experience using healow Pay and Statements and how it has really benefited the HealthNet organization’s RCM. Along with moving to the cloud, HealthNet has also been leveraging eClinicalWorks healow solution to improve their revenue cycle management.

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RCM EMR Healthcare IT Patient Experience 120

Healthcare IT Today

OCTOBER 3, 2024

The combined tech stack offers smooth patient experiences, more personalized care, and streamlined clinical workflows. We worked to make all the interfaces between the two systems bidirectional so that patients and staff have a seamless experience. All charting, notes and RCM activities happen in CharmHealth’s EHR.

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EHR Mental health RCM Patient Experience 118

Healthcare IT Today

AUGUST 9, 2024

Ultimately, the integration of true AI and machine learning in RCM contributes to greater accuracy, reduced denials, and a better patient experience. The best RCM work is eliminating the work itself, and if the work cannot be eliminated then it’s about automating the work through AI and machine learning models.

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RCM Interoperability Healthcare IT Patient Experience 80

Healthcare IT Today

MARCH 16, 2024

Read more… Unlocking the Power of Interop for More Effective RCM. Colin connected with Juli Forde Smith at ZOLL Data Systems and Erica Gregory at Netsmart to discuss how prioritizing patient intake leads to better RCM – and how APIs streamline the process of sharing financial data.

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RCM Healthcare IT Patient Experience Nursing 94

Healthcare IT Today

MAY 23, 2024

AI for cybersecurity which initially will focus on identifying log-ins that do not conform to the usual patterns Plans for AI for RCM Overall, I was once again impressed with the direction being taken by eClincalWorks. They jumped into AI with both feet last year and have maintained that commitment.

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EHR RCM Patient Experience Healthcare IT 114

Healthcare IT Today

NOVEMBER 2, 2024

Read more… Healthcare IT Today Podcast : Is Patient Experience Marketing or Tech ? John and Colin debate this topic and ask if patient experience suffers because organizations have to bridge the gap between marketing and tech. RCM automation platform Candid Health announced $29 million in Series B funding.

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Healthcare IT RCM Patient Experience Health Data 90

Healthcare IT Today

JULY 25, 2024

“This investment will enable us to reinvest in cutting-edge research and development, make breakthrough progress in our flagship RCM AI products, hire top-tier tech talent, and expand our go-to-market strategy and operations,” said Alex Zekoff, Co-Founder and CEO at Thoughtful AI.

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RCM Mobile Health Patient Experience Health IT 75

Healthcare IT Today

JUNE 30, 2024

Patient experience vendor Weave launched a platform for multi-location practices in dental, vision, and veterinary specialties. Patient relationship management vendor TeleVox released an integrated website and digital marketing solution for practices. RCM services vendor Savista launched Sophia , a patient-facing digital agent.

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eCare RCM Interoperability Healthcare IT 90

Healthcare IT Today

JULY 10, 2022

More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage. And all respondents said labor shortages are causing an operational strain that’s adversely impacting the patient experience.

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RCM EHR EMR Healthcare IT 79

Healthcare IT Today

OCTOBER 31, 2024

NextGen has consolidated its patient-facing solutions under a single umbrella – dubbed Closed Loop Practice and Patient Experience – and dedicating more resources to help improve the overall patient experience. Just Steady Improvement.

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RCM Patient Experience Healthcare IT EMR 75

Healthcare IT Today

JANUARY 21, 2023

John Lynn talked to Micky about how the 21st Century Cures Act making an impact for good on patients and clinicians , among other topics. Read more… The Role of Innovation and AI in RCM. Read more… Seeing How Patients Experience RCM. John also asked the experts what RCM looks like to patients.

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RCM eCare EHR Pain management 82

BHM Healthcare Solutions

OCTOBER 3, 2023

In the complex world of healthcare, efficient revenue cycle management (RCM) is the linchpin that ensures a healthcare organization’s financial health. The Significance of Effective RCM For healthcare organizations, mastering revenue cycle management is not merely a matter of administrative efficiency; it’s a financial imperative.

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RCM Patient Experience 59

Healthcare IT Today

NOVEMBER 5, 2023

Although 90% of health systems face turnover rates of greater than 10% for roles in RCM and patient experience, only 25% of executives are looking at AI or workflow improvements to improve efficiency , an Experian Health survey found. That’s down from 34% last year.

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RCM Medicare EHR FHIR 90

Healthcare IT Today

JUNE 26, 2024

The study found that six out of 10 also focus on improving patient experience, with 55% combining both goals by targeting enhancing the patient payment experience. Tailoring the Patient Experience A one-size-fits-all approach to patient communication is increasingly ineffective.

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RCM Patient Experience Medical Billing Healthcare IT 64

Healthcare IT Today

OCTOBER 12, 2024

Colin interviewed John Anilraj and Ryan Christensen at AGS Health about the company’s Intelligent RCM Engine, which optimizes workflows and improves efficiency while preventing claims denials and boosting cash flows. Patient experience vendor mPulse acquired Zipari , provider of healthcare consumer experience technology.

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RCM Healthcare IT Telehealth Patient Experience 89

Healthcare IT Today

FEBRUARY 11, 2024

New Hampshire-based Dartmouth Health is continuing its partnership with Conifer Health Solutions for RCM services. Patient experience platform Weave appointed David McNeil as Chief Revenue Officer. RCM vendor Savista named Michael Waite as Vice President of Sales.

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RCM Life Science EHR Psychiatry 90

Healthcare IT Today

JULY 29, 2024

Be sure to check out 3Pillar’s eBook “ The Revenue Cycle Playbook: 7 Opportunities to Modernize the Healthcare Payment Ecosystem ” to hear more of their perspectives on improving RCM. Finally, it wouldn’t be a health IT podcast without some discussion of AI and how AI can be leveraged to make the experience better.

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RCM Healthcare IT Health IT Patient Experience 112

Healthcare IT Today

SEPTEMBER 1, 2024

patients anticipate AI will create a more efficient patient experience , according to a recent Talkdesk survey. OMNY Health launched its GLP-1 data network , with EHR data from nearly 650,000 patients. Patient experience platform Weave announced Payment Reminders to further support text-based payments.

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RCM Patient Experience EHR Healthcare IT 90

Healthcare IT Today

FEBRUARY 27, 2023

Additionally, automating processes such as this help to relieve employee burnout and simultaneously improve the patient experience. The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow).

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RCM Patient Experience EHR Pharmaceuticals 127

Healthcare IT Today

AUGUST 26, 2023

Steve Yerkey, Director Solutions Architecture at Oneview Healthcare demonstrates how the Zebra tablet combined with their bedside software creates a great patient experience platform. Read more… The Importance of Patient Portal Usability. Read more… What Trend in RCM Are You Keeping Your Eye on Right Now and Why?

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RCM Life Science Healthcare IT Patient Experience 75

Healthcare IT Today

JANUARY 14, 2024

Patient experience platform ixlayer joined the Innovators’ Network at the American Heart Association Center for Health Technology & Innovation. Florida-based Tallahassee Memorial HealthCare selected Ensemble Health Partners for RCM technology and services.

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Telehealth EHR RCM Healthcare IT 94

Healthcare IT Today

APRIL 29, 2023

Three leaders of ROI Healthcare sat down with John Lynn and talked about helping health systems get the payoff they want from investments in RCM, ERP, and EHR software. Read more… Tracking the Patient Experience at Intermountain Health. Read more… Giving Healthcare Organizations the Return on Investment They Want.

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Patient Experience RCM Healthcare IT Public Health 88