Healthcare IT Today

DECEMBER 7, 2024

Using AI to improve efficiency was a key theme, as was making imaging more mobile to improve the patient experience. Read more… Finding Success With RCM Amid Evolving Challenges. Read more… To RSNA24 We Will Go AI, AI, Oh ! Colin Hung ventured to Chicago for the annual gathering.

RCM 94

RCM Interoperability Healthcare IT Medical Billing 94

Healthcare IT Today

MARCH 12, 2024

Healthcare IT Today sat down with Juli Forde Smith, Director of Strategic Partnerships at ZOLL Data Systems and Erica Gregory, Senior Vice President at Netsmart to discuss interoperability for revenue cycle management (RCM). Prioritize Intake for Effective RCM Patient intake is an important part of the revenue cycle process.

Interoperability 125

Interoperability RCM Patient Experience EHR 125

Healthcare IT Today

MAY 5, 2021

R1 RCM Inc. NASDAQ: RCM), a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers, today announced a definitive agreement to acquire VisitPay, the leading digital payment solution provider for approximately $300 million in cash.

RCM 116

RCM Patient Experience Healthcare IT Health IT 116

Healthcare IT Today

NOVEMBER 2, 2024

Read more… Healthcare IT Today Podcast : Is Patient Experience Marketing or Tech ? John and Colin debate this topic and ask if patient experience suffers because organizations have to bridge the gap between marketing and tech. RCM automation platform Candid Health announced $29 million in Series B funding.

Healthcare IT 94

Healthcare IT RCM Patient Experience Health Data 94

Healthcare IT Today

OCTOBER 23, 2023

They must also think carefully about what it takes to deliver an outstanding patient experience—including digitally—in a post-COVID world, where consumers expect digital access and support at each stage of their care journey. But finding the right approach is key.

RCM 125

RCM Patient Experience Medical Billing Medicare 125

Healthcare IT Today

OCTOBER 31, 2024

NextGen has consolidated its patient-facing solutions under a single umbrella – dubbed Closed Loop Practice and Patient Experience – and dedicating more resources to help improve the overall patient experience. Just Steady Improvement.

RCM 80

RCM Patient Experience Healthcare IT EMR 80

Healthcare IT Today

SEPTEMBER 1, 2023

In the world of healthcare, this balance not only enhances the patient experience but also enables systems to effectively manage patient communication and financial obligations while delivering optimal clinical care.

RCM 78

RCM Patient Experience Healthcare IT Health IT 78

Healthcare IT Today

OCTOBER 12, 2024

Colin interviewed John Anilraj and Ryan Christensen at AGS Health about the company’s Intelligent RCM Engine, which optimizes workflows and improves efficiency while preventing claims denials and boosting cash flows. Patient experience vendor mPulse acquired Zipari , provider of healthcare consumer experience technology.

RCM 93

RCM Healthcare IT Telehealth Patient Experience 93

Healthcare IT Today

FEBRUARY 23, 2023

Technology can help organizations identify more billable insurance coverage for self-pay patients, maximizing revenue, increasing efficiency and improving patient experience. Many healthcare providers find themselves wondering whether a revenue cycle management (RCM) partner would benefit their organizations.

RCM 141

RCM Medical Billing Patient Experience Medicare 141

Healthcare IT Today

MARCH 11, 2025

The way to understand the patient experience is to leverage conversation data. As business and healthcare leaders, if we dont understand whats being said within conversations, then were missing a critical source of intelligence how customers view and experience the healthcare system.

RCM 78

RCM Patient Experience Nursing Healthcare Cybersecurity 78

Healthcare IT Today

JULY 11, 2024

These factors have made the already complex activity of revenue cycle management (RCM) – the process of tracking care from patient registration to claims submission to final payment – significantly more challenging. Conversely, RCM inefficiencies can severely diminish the quality of care and lead a provider to financial ruin.

RCM 128

RCM HIPAA Leadership Patient Experience 128

Healthcare IT Today

MARCH 13, 2025

In this interview, we hear about the far-reaching consequences of poor transportation coordination and the benefits of modern RCM in transportation from Elizabeth Jepsen, Chief of Staff at Kinetik, and Denise Kajanoff, Senior Vice President of Payer Strategy and Growth.

RCM 78

RCM Medical Billing Healthcare IT Patient Experience 78

Healthcare IT Today

AUGUST 25, 2023

In search of that answer, we reached out to our wickedly smart Healthcare IT Today Community to see what trends in RCM they are keeping their eyes on and why. Comment down below or on social media what trend in RCM we should be keeping an eye on and why. We’ve compiled all of their answers together in the video down below.

RCM 97

RCM Health Information Healthcare IT Patient Experience 97

Healthcare IT Today

SEPTEMBER 16, 2022

Capital One Commercial Bank , a full-service bank with middle market specialization in many industries, including over 40 healthcare sub-sectors, announced today it served as a joint lead arranger for an amended and restated credit facility for R1 RCM. R1 RCM used the facility, which increased its borrowing capacity from $1.2

RCM 69

RCM Patient Experience Pharmaceuticals healthcare technology 69

Healthcare IT Today

FEBRUARY 15, 2025

Antoine Robiliard at Withings joined John to discuss the BPM Pro 2, which helps patients gather data and provide context to their clinical team. Read more… Generative AI’s Role in Supporting Digital Patient Experiences. Passwords create security inefficiencies and have tangible consequences on patient health.

RCM 68

RCM Healthcare Cybersecurity Patient Experience Healthcare IT 68

Healthcare IT Today

SEPTEMBER 25, 2023

The following is a guest article by Steven Dubner, Vice President of Product Management at Nordis Technologies No matter how exemplary the clinical care, overall patient experience and satisfaction often hinge on the last interactions with providers—billing and payments.

RCM 126

RCM Patient Experience HIPAA healthcare technology 126

Healthcare IT Today

JANUARY 14, 2022

Advances Integrated Technology Strategy Through Enhanced Revenue Intelligence and Expanded Automation Opportunity R1 RCM Inc.

RCM 59

RCM Patient Experience Healthcare IT Health IT 59

Healthcare IT Today

AUGUST 7, 2024

Advanced technologies and automation can deliver timely patient notifications, satisfaction surveys, appointment reminders, and more that get more patients, and more payments, into the health system, while creating efficiencies in a traditionally complex and demanding revenue cycle operation.

RCM 126

RCM Patient Experience Healthcare IT Leadership 126

Healthcare IT Today

FEBRUARY 2, 2025

Lone Star Family Health Center selected athenaOne for EHR, RCM, and patient engagement. Company New Patient experience vendor Tendo updated its PCI, SOC 2 Type 2, and HIPAA certifications. Johns Hopkins Medicine selected Caregility for its virtual care platform and inpatient telehealth devices.

eHealth 73

eHealth RCM Mental health Healthcare IT 73

Healthcare IT Today

MARCH 24, 2024

Though less than 37% of healthcare workers trust AI in healthcare, 85% believe AI can improve the patient experience and 77% say AI can solve the labor shortage, according to a Carta Healthcare survey. Arizona-based Integrated Medical Services implemented athenahealth EHR, RCM, and patient engagement tools.

Patient Experience 93

Patient Experience RCM Healthcare IT Medicare 93

Healthcare IT Today

JANUARY 18, 2024

a leading provider of healthcare data and technology solutions announced today the acquisition of Koha Health , a full-service revenue cycle management (RCM) company. Veradigm Inc. ,

RCM 75

RCM Patient Experience EHR healthcare technology 75

Healthcare IT Today

AUGUST 9, 2024

Ultimately, the integration of true AI and machine learning in RCM contributes to greater accuracy, reduced denials, and a better patient experience. The best RCM work is eliminating the work itself, and if the work cannot be eliminated then it’s about automating the work through AI and machine learning models.

RCM 126

RCM Interoperability Healthcare IT Patient Experience 126

Healthcare IT Today

FEBRUARY 6, 2025

based healthcare organizations to deliver best-in-class revenue cycle operations allowing providers to drive operational efficiency, reduce costs, and improve care for patients. Access Healthcare has built one of the most efficient RCM platforms in the industry processing more than 400 million transactions annually.

RCM 69

RCM Leadership Patient Experience Health IT 69

Healthcare IT Today

JUNE 28, 2022

Given this event, I thought it would be fun to extend the conversation from the conference and talk about RCM (Revenue Cycle Management) on this week’s chat. T5: Who are some of your favorite companies in the RCM space? Bonus: Does revenue cycle management help or hurt the patient experience? HITsm #HFMAAnnual.

RCM 115

RCM Primary Care Patient Experience Digital Health 115

Healthcare IT Today

OCTOBER 31, 2023

Enhances Revenue Cycle Services Market Leadership with Patient Engagement Services and Technology Capabilities Today, Access Healthcare , a global leader in revenue cycle management (RCM) and healthcare services, announced the acquisition of Envera Health , a market leader in patient engagement services.

RCM 126

RCM Patient Experience Medical Billing Leadership 126

Healthcare IT Today

DECEMBER 10, 2023

Nearly all (95%) of healthcare executives are interested in end-to-end managed services to solve RCM challenges, according to a survey from Ensemble Health Partners. Partnerships Qualtrics and Epic are partnering to integrate patient experience data into the EHR. More than 70% prefer managed services to in-house operations.

RCM 99

RCM EHR HIE Healthcare IT 99

Healthcare IT Today

DECEMBER 23, 2024

AI medical scribes have transformed patient visits by silently working in the background, turning patient-provider conversations into draft clinical documentation, and drastically helping alleviate burnout. This will improve patient engagement and satisfaction while freeing up healthcare professionals to focus on patient care.

Health IT 92

Health IT EHR RCM Nursing 92

Healthcare IT Today

OCTOBER 11, 2024

This can lead to unnecessary visits, improper billing, and confusing statements that leave patients feeling overwhelmed by medical bills. Technology can bridge this communication gap, improve the patient experience, and reduce friction to collect patient payments.

Medical Billing 91

Medical Billing Patient Experience RCM Healthcare IT 91

Healthcare IT Today

FEBRUARY 7, 2025

Whether its about reducing human errors or enhancing efficiency, AI-powered tools have already laid a transformative effect on healthcare RCM. They can outsource their RCM operations to top medical billing companies equipped with AI tools to gain a competitive advantage. And it is just the beginning.

Medical Billing 52

Medical Billing RCM Medical Billing Services Patient Experience 52

Healthcare IT Today

OCTOBER 28, 2024

That should allow the doctors doing a prescription refill to see if there are other refills they should do at the same time to save them a future message and provide a better patient experience. Another not so sexy, but important part of every EHR is the RCM and billing functionality.

EHR 80

EHR RCM Patient Experience Telehealth 80

Healthcare IT Today

MAY 4, 2024

Patient Experience Insights From the Qualtrics X4 Conference. John Lynn attended the event, which at its core emphasizes the value of data that directly reflects that patient perspective. Read more… Cybersecurity, AI, and the Future of RCM. Read more… Healthcare IT Today Podcast : Patient Experience Insights.

RCM 94

RCM Patient Experience FHIR Healthcare IT 94

Healthcare IT Today

OCTOBER 3, 2024

The combined tech stack offers smooth patient experiences, more personalized care, and streamlined clinical workflows. We worked to make all the interfaces between the two systems bidirectional so that patients and staff have a seamless experience. All charting, notes and RCM activities happen in CharmHealth’s EHR.

EHR 123

EHR Mental health RCM Patient Experience 123

Healthcare IT Today

MAY 23, 2024

AI for cybersecurity which initially will focus on identifying log-ins that do not conform to the usual patterns Plans for AI for RCM Overall, I was once again impressed with the direction being taken by eClincalWorks. They jumped into AI with both feet last year and have maintained that commitment.

EHR 119

EHR RCM Patient Experience Healthcare IT 119

Healthcare IT Today

JULY 25, 2024

“This investment will enable us to reinvest in cutting-edge research and development, make breakthrough progress in our flagship RCM AI products, hire top-tier tech talent, and expand our go-to-market strategy and operations,” said Alex Zekoff, Co-Founder and CEO at Thoughtful AI.

RCM 80

RCM Mobile Health Patient Experience Health IT 80

Healthcare IT Today

JUNE 30, 2024

Patient experience vendor Weave launched a platform for multi-location practices in dental, vision, and veterinary specialties. Patient relationship management vendor TeleVox released an integrated website and digital marketing solution for practices. RCM services vendor Savista launched Sophia , a patient-facing digital agent.

eCare 93

eCare RCM Interoperability Healthcare IT 93

Healthcare IT Today

JUNE 26, 2024

The study found that six out of 10 also focus on improving patient experience, with 55% combining both goals by targeting enhancing the patient payment experience. Tailoring the Patient Experience A one-size-fits-all approach to patient communication is increasingly ineffective.

RCM 69

RCM Patient Experience Medical Billing Healthcare IT 69

Healthcare IT Today

JULY 10, 2022

More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage. And all respondents said labor shortages are causing an operational strain that’s adversely impacting the patient experience.

RCM 81

RCM EHR EMR Healthcare IT 81