Healthcare IT Today

NOVEMBER 5, 2023

Studies and Reports So far in 2023, only 24% of healthcare organizations were able to disrupt a ransomware attack before attackers encrypted their data , according to a Sophos survey. Weave added AI-driven voicemail transcriptions to its customer experience platform. That’s down from 34% last year.

RCM 87

RCM Medicare EHR FHIR 87

Healthcare IT Today

JANUARY 8, 2025

Outsourcing will pivot to a more surgical, targeted strategy, focusing on high-impact, specialized areas like revenue integrity, underpayment recovery, and the more commonplace out-of-state Medicaid and small balance recovery work where RCM outsourcing supplements streamlined, automation-empowered teams instead of replacing them.

Health IT 47

Health IT RCM Life Science Patient Experience 47

Health Populi

FEBRUARY 9, 2019

Acxiom will host a lunch-and-learn on “Using Data to Overcome the Barriers to Patient-Driven Experience.” Ahead of HIMSS19, Acxiom published a paper on this topic , summarizing a HIMSS survey on social determinants of health and data analytics. The patient as payor.

Health IT 211

Health IT EHR HIPAA RCM 211

Healthcare IT Today

SEPTEMBER 1, 2024

patients anticipate AI will create a more efficient patient experience , according to a recent Talkdesk survey. Patients diagnosed with cancer are nearly twice as likely to access their medical records online than other patients , according to the latest ONC / ASTP data brief. Research Half of U.S.

RCM 87

RCM Patient Experience EHR Healthcare IT 87

Healthcare IT Today

OCTOBER 12, 2024

Robert Fox and Chris Sulway from the Ontario Medical Association subsidiary chatted with Colin about a survey showing family doctors and NPs saved 4 hours a week using AI scribes. Patient experience vendor mPulse acquired Zipari , provider of healthcare consumer experience technology.

RCM 86

RCM Healthcare IT Telehealth Patient Experience 86

Healthcare IT Today

JUNE 30, 2024

A survey from ixlayer found 83% of U.S. physicians believe at-home testing can help move patients through the care continuum faster , while 87% said at-home testing improves access to diagnostic services. Patient experience vendor Weave launched a platform for multi-location practices in dental, vision, and veterinary specialties.

eCare 87

eCare RCM Interoperability Healthcare IT 87

Healthcare IT Today

JULY 10, 2022

At the HFMA conference, revenue cycle management vendor R1 shared data from a survey of more than 200 healthcare CFOs and finance VPs. More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage.

RCM 78

RCM EHR EMR Healthcare IT 78

Healthcare IT Today

JUNE 26, 2024

The study found that six out of 10 also focus on improving patient experience, with 55% combining both goals by targeting enhancing the patient payment experience. Tailoring the Patient Experience A one-size-fits-all approach to patient communication is increasingly ineffective.

RCM 61

RCM Patient Experience Medical Billing Healthcare IT 61

Healthcare IT Today

JULY 13, 2023

Experian Health’s recent report , “ The State of Patient Access: The Digital Front Door ,” explores the overall digital experience from both the patient and provider perspectives. Providers are aligned with this sentiment, with 69% of those surveyed acknowledging the high importance of digital and mobile access to patients.

Patient Experience 98

Patient Experience Health Information Telehealth RCM 98

Healthcare IT Today

FEBRUARY 27, 2023

Additionally, automating processes such as this help to relieve employee burnout and simultaneously improve the patient experience. The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow).

RCM 124

RCM Patient Experience EHR Pharmaceuticals 124

Healthcare IT Today

JULY 18, 2024

According to an AHA and Syntellis report , half of the 1,300 hospitals and health systems surveyed reported $100 million in Accounts Receivable (AR) for claims older than 6 months. Increasing clarity and efficiency throughout the process can reduce stress and improve satisfaction for patients.

Patient Experience 74

Patient Experience Medical Billing Pharmaceuticals Leadership 74

Lloyd Price

SEPTEMBER 17, 2023

In a survey of 201 US healthcare provider executives conducted in June 2023, 56% of the respondents cited software and technology as one of their top three strategic priorities, compared with 34% in 2022. Providers are investing in RCM software to improve their efficiency and accuracy, and to reduce costs.

RCM 63

RCM Healthcare IT EHR Patient Experience 63

Healthcare IT Today

JULY 20, 2022

Even during COVID-19, when consumers leaned into digital payment options, just 23% pay their bill via a patient portal, a recent survey found. As consumer expectations for the digital payment experience continue to evolve, a tightly integrated process could soon become a competitive differentiator for healthcare organizations.

Medical Billing 123

Medical Billing RCM Patient Experience Healthcare IT 123

Healthcare IT Today

OCTOBER 11, 2024

The following is a guest article by Brian Doyle, SVP at Rectangle Health Recent cyberattacks in the industry caused significant disruptions in healthcare claims processing and billing, impacting physicians, patients, and insurers. Brian helps clients to deliver a better patient experience and reduce their accounts receivable (A/R).

Medical Billing 85

Medical Billing Patient Experience RCM Healthcare IT 85

Healthcare IT Today

OCTOBER 8, 2023

PEP Health’s AI-powered Patient Experience Platform releases its first report offering quantitative and qualitative insights on the patient experience. News This year’s Customer Forum and Innovation Summit from Avel eCare will double as a celebration of their 30th anniversary !

eCare 88

eCare Primary Care Patient Experience RCM 88

Healthcare IT Today

JANUARY 19, 2024

A KLAS executive survey reports that the number of healthcare organizations deploying generative AI will at least double in the next year. This applies to the entire RCM ecosystem including reducing administrative burdens and producing cleaner claims.

Health IT 91

Health IT RCM Healthcare IT Interoperability 91

Healthcare IT News - Telehealth

MAY 6, 2020

Providers assign patients to specific care protocols and interventions that are tailored to condition or acuity level, which can include measuring vital signs, completing surveys, watching educational videos and participating in video visits with the virtual care team. One product is called the eCareCoordinator clinical dashboard.

Connected Health 182

Connected Health Telehealth Pharmaceuticals EHR 182

HIStalk Interviews

JUNE 12, 2019

One is the clinical focus, the EMR perspective of workflow and patient-centered focused around clinical things that have to occur. Usually those are part of a system of trying to identify CPT codes or ICD codes in order to get paid through a billing RCM model. It really depends on the engagement level of each individual patient.

EMR 48

EMR RCM HIE Interoperability 48

Healthcare IT Today

SEPTEMBER 23, 2024

Engage Your Revenue Cycle Team in Determining which Solution to Invest In One out of three revenue cycle leaders struggle with having the right skillsets in place to improve cash flow, a Knowtion Health survey found.

EHR 69

EHR Medical Billing RCM Patient Experience 69

Healthcare IT Today

NOVEMBER 25, 2022

Involving revenue cycle management (RCM) is necessary for any comprehensive SDoH/health equity strategy. Patient experience. SDoH Factors Impacting Patients and Revenue. For example, of the 56% of organizations reporting in an AHIMA survey that they collect SDoH data, 73% said they had no formal oversight committee.

RCM 106

RCM Medicare Interoperability Patient Experience 106