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After attending the first telehealth awareness week hosted by the American Telemedicine Association, I’ve become aware that there are more possibilities to improve clinical operations and patientexperience with telehealth.
After attending the first telehealth awareness week hosted by the American Telemedicine Association, I’ve become aware that there are more possibilities to improve clinical operations and patientexperience with telehealth.
Hosted on the Center for Total Health’s virtual event platform , KP International recently presented a customized virtual seminar for a group of Dutch innovators as part of their “digital mission” to the United States. To schedule a free (virtual) tour of the Center, please complete the request form.
He is clearly fascinated by the Disney approach and the importance of the customer experience, and in his book he reflects on how some of the approach could be translated into a better patientexperience. Written over 10 chapters in an easy-to-read style the book has at least one ‘lightbulb switched on’ moment in each chapter.
Providing consumers with the transparency to recognize the value and quality of care they will receive from a given healthcare professional is one step towards improving the patientexperience and achieving a successful DTC telehealth program. They must also regularly engage in seminars, working to establish their own networks.
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