Healthcare IT Today

MAY 28, 2024

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities. Check out the video below to learn more.

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Healthcare IT News - Telehealth

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A.

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Healthcare IT Today

APRIL 21, 2023

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey.

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Patient Experience Healthcare IT Leadership Health IT 122

Healthcare IT News - Telehealth

FEBRUARY 17, 2025

Ensure the best potential to address organizational workforce, clinical, business and IT needs while improving access to care, patient experience and quality outcomes. Other examples of telehealth-enabled support include virtual nursing, direct-to-patient video visits, and hybrid ambulatory and in-patient virtual specialty consults.

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Healthcare IT Today

SEPTEMBER 14, 2023

Additionally, we discussed a sensitive use case, wherein CyncHealth proactively informs healthcare providers when a patient passes away so they can discontinue provider outreach, thus avoiding further distress to grieving families and wasting staff resources.

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Patient Experience Health Data Interoperability HIPAA 126

Health Populi

DECEMBER 16, 2024

In this study, it’s wearables like smartwatches and fitness trackers, smart rings, video subscriptions, remote health monitors, and connected fitness that show up for consumer tech-givers in 2024. CTA assessed U.S.

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Health Populi

AUGUST 25, 2020

In May 2019, 14% of older patients’ health care providers offered telehealth visits, growing to 62% in June 2020 during the pandemic. This engaging video features commentary with researchers from U-M. The survey was conducted online in June 2020 among 2,074 U.S. adults ages 50 to 80 years of age. AARP sponsored the poll.

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Health Populi

MARCH 2, 2021

But the big growth areas were for live video telemedicine, wearable tech, and digital health tracking. The growth segment for telemedicine was for live video, with a decline in live phone, texting, email, picture/video, and health app/website.

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Digital Health Mental health Health Data Telemedicine 436

Healthcare IT Today

NOVEMBER 13, 2024

” In this extended video conversation, Gulbis and Rishi Sarna, MD, Chief Clinical Officer at Backline , discuss the purpose and process of advance care planning (ACP). See the video for a deep discussion of how to make ACP part of medical practice without burdening your clinical providers.

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Healthcare IT Patient Experience Telemedicine Telehealth 122

Health Populi

JUNE 15, 2020

.” The health system has a market reach around the world and is a global healthcare organization in several ways: the hospital treats thousands of patients from outside of the U.S. The United CleanPlus program leverages Cleveland Clinic’s expertise in these and other competencies.

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Health Populi

JANUARY 4, 2022

To illustrate this, note that consumer-subscribers of subscription-video-on-demand (SVOD) grew by millions in 2021, with Netflix, Amazon Prime Video, Disney+, and AppleTV all expanding their membership rosters. Another important trend that is an umbrella over more granular forecasts is the consumer’s embrace of services.

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Health Populi

SEPTEMBER 9, 2021

This first image was captured from CHA’s short video on the campaign. Here’s a view on that wonderful colorful video… CHA represents the largest group of not-for-profit health care providers in the U.S. CHA also recommends use of a second hashtag, “CatholicCares.

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Healthcare IT News - Telehealth

FEBRUARY 28, 2025

The simplicity of the app’s interface and the seamless call experience were standout features. Nurses spend less time coordinating phone or video calls manually, as the app streamlines the process. And the app enhances patient satisfaction, which improves hospital ratings and attracts more patients.

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Nursing Digital Health Patient Experience Healthcare IT 119

Healthcare IT News - Telehealth

FEBRUARY 15, 2021

"The landscape of medicine was beginning to shift, and it was clear that patients didn't want to travel far or wait hours to see a doctor for problems that could be addressed through a video visit," Testa explained. MARKETPLACE. There are many vendors of telemedicine technology and services on the health IT market today.

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Telehealth Telemedicine Patient Experience HIPAA 217

Healthcare IT News - Telehealth

JANUARY 7, 2021

The KLAS report was organized into three main facets of the telehealth tech landscape: virtual care platforms, video conferencing platforms and electronic health record-centric virtual care platforms. Microsoft Teams has scaled well, say customers, although the patient experience lags behind other solutions. WHY IT MATTERS.

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Telehealth Patient Experience EMR EHR 212

Health Populi

JULY 23, 2020

There’s an interesting and important nuance in this study which has implications for health systems’ planning beyond the pandemic era: telehealth services increased across all delivery methods — video calls, text messaging and chat, phone calls, alike.

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Healthcare IT Today

NOVEMBER 19, 2024

Watch our video interview to learn more about healthcare AI, using it in a responsible manner, and much more. Plus, as Jolly points out at the end, you can’t do it alone. You have to create the right partnerships to be able to create a solution that works for all of your customers.

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Healthcare IT Patient Experience Leadership Health IT 118

Healthcare IT Today

JUNE 12, 2024

In order to help we stopped our brilliant Healthcare IT Today Community members at this year’s ViVE to ask them – what patient experience technology is moving the needle the most right now? The video below is a compilation of their answers! Now with that there are going to be some challenges with that.

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Healthcare IT Today

NOVEMBER 20, 2024

Kumbhat talks a bit about future directions, which include protecting a session against user mistakes or other types of compromises, and making it easy for the patient to come back.

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EHR Healthcare IT Telehealth Patient Experience 115

Healthcare IT Today

NOVEMBER 14, 2024

Check out the video below to learn more about HealthNet’s experience with eClinicalWorks in the cloud and leveraging healow to improve revenue cycle management in their organization.

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RCM EMR Healthcare IT Patient Experience 124

Healthcare IT Today

FEBRUARY 5, 2025

Sayvant meets the needs of acute care in many ways, described in this video by CEO Justin Mardjuki. But Mardjuki sees hospitals that use ambient voice solutions choosing to migrate scribes to more direct patient care, which improves the patient experience.

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EHR Patient Experience Healthcare IT Nursing 72

Healthcare IT News - Telehealth

JULY 22, 2024

This opened the door to inconsistencies in processes that could lead to delays and affect the patient experience. By reducing the need for patients to travel and wait for advanced imaging , staff knew they could make a significant impact. A lways prioritize the patient experience.

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Patient Experience Healthcare IT 196

Healthcare IT News - Telehealth

AUGUST 9, 2022

"The patient experience was completely rethought to add a white-glove onboarding process that included improved communication, education materials and pre-visit dedicated technical outreach. The visits are conducted via personal devices and can be dynamic or scheduled to improve patient access.

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Healthcare IT Today

MARCH 20, 2025

Contreras, CPXP, Director, Patient Experience at North Shore University Hospital/Northwell Health, smart means not just capturing a lot of information, but using it to deliver better care. This video highlights insights about patient care and team coordination from Contreras and Joseph A. ” According to Juan A.

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Patient Experience Healthcare IT Leadership Health IT 52

Healthcare IT Today

JUNE 26, 2024

Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” ” In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on empathy—even on love.

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Patient Experience EHR Healthcare IT Leadership 115

Healthcare IT News - Telehealth

SEPTEMBER 16, 2020

The new iPad initiative has its roots in the VA's Connected Tablet program , which launched in 2016 and, research shows, has created a more satisfying patient experience and made veterans less likely to miss appointments. "In FY19, VA provided more than 2.6

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Healthcare IT News - Telehealth

JUNE 11, 2020

" By directly integrating video conferencing within the athenaOne EHR, the company says it hopes to streamline patient and provider experience. " Nurses can complete patient intake through the EHR and then initiate a so-called virtual handoff to practitioners.

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EHR Telehealth HIPAA Nursing 212

Healthcare IT News - Telehealth

MAY 14, 2020

Also, patients had a continued need to reach out to their primary care physicians to get questions answered about COVID-19. While the health system previously had a platform available for clinicians to deliver outpatient scheduled video visits as needed, demand in February 2020 only required supporting about two scheduled video visits weekly.

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Telehealth Nursing Telemedicine Primary Care 218

Healthcare IT News - Telehealth

AUGUST 23, 2021

At the onset of the pandemic, and seemingly overnight, the healthcare organization launched telehealth to the entire 1,400 BIDMC-based physician workforce, juggling three existing video conferencing tools. "You can click to initiate a new visit, which will send a personalized link to the patient. and many other organic efforts.

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Telehealth EHR Patient Experience HIPAA 197

Healthcare IT News - Telehealth

JUNE 9, 2021

"As a health system, we rely primarily on phone and video interpreter vendors to cover the demand. This was possible when aligning the encounter with a staff interpreter, but not with the organization's phone or video vendors, as those interpreters operate in an enclosed environment on an on-demand basis. " PROPOSAL.

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Healthcare IT News - Telehealth

JANUARY 20, 2022

He sees three major developments: healthcare will become a digital-first system; decentralization will become a major theme for health and life sciences organizations; and video will be part of every healthcare experience. Video is obviously Zoom's bread and butter. How do you think video will become that pervasive?

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Healthcare IT News - Telehealth

NOVEMBER 8, 2022

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

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Health Populi

JULY 9, 2020

FYI, Press Ganey, a leading health care patient experience organization, has created an impressive library of resources addressing the pandemic, linked here.]. COVID-19 indeed raised the bar for trust between patients and health care providers. How do health care providers build trust? Press Ganey asks.

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Healthcare IT News - Telehealth

DECEMBER 9, 2020

Urgently Ortho in San Francisco, California, had an overarching goal: to create a tech-enabled orthopedic urgent care facility that provided a seamless patient experience using technology that could scale with leadership’s growth ambitions. ” Most hospital EHRs did not offer a great patient experience.

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Healthcare IT Today

NOVEMBER 8, 2024

This problem is common across both rural and urban settings; across the nation; there are simply not enough specialists to address patients’ needs. Telemedicine innovations must meet patients where they are. David Werry, Co-Founder, President, and COO at Well Healthcare is becoming increasingly digital.

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Healthcare IT Today

JANUARY 20, 2025

Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio. Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com. Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.

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Healthcare IT Health IT Patient Experience Leadership 121

Healthcare IT News - Telehealth

JANUARY 15, 2021

A study published this week in the Journal of the American Medical Association Network Open found that although medical oncologists recognized the convenience and access to care presented by telehealth video visits, many raised doubts about its clinical effectiveness.

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Telehealth Patient Experience Healthcare IT 161