Healthcare IT Today

APRIL 29, 2024

For the 139th episode of the Healthcare IT Today Podcast we are talking about the patient experience! Putting patients first and focusing on the patient experience is something a lot of organizations have been talking about as a priority for a while now, but do they really mean it? What is patient experience?

Patient Experience 120

Patient Experience Healthcare IT Health IT Leadership 120

Healthcare IT News - Telehealth

APRIL 8, 2024

THE PROBLEM Thunder Bay Regional Health Sciences Center (TBRHSC) staff know that with limited health resources throughout Northwestern Ontario, it's very important they work together across all hospitals that provide surgical services to improve access to care for remote and rural patients. "And HCT are healthcare operations experts.

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Nursing Health science Leadership Patient Experience 186

Healthcare IT Today

MAY 28, 2024

I recently was able to attend the Qualtrics X4 conference that’s focused on collecting and using data to improve the patient experience. It’s always a fun event to attend because many conferences just talk about patient experience anecdotally and in generalities. Check out the video below to learn more.

Patient Experience 119

Patient Experience EMR EHR Healthcare IT 119

Healthcare IT News - Telehealth

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A.

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Healthcare IT Today

APRIL 21, 2023

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey.

Patient Experience 117

Patient Experience Healthcare IT Leadership Health IT 117

Healthcare IT News - Telehealth

FEBRUARY 17, 2025

Ensure the best potential to address organizational workforce, clinical, business and IT needs while improving access to care, patient experience and quality outcomes. Other examples of telehealth-enabled support include virtual nursing, direct-to-patient video visits, and hybrid ambulatory and in-patient virtual specialty consults.

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Telemedicine Nursing Telehealth Patient Experience 142

Healthcare IT Today

NOVEMBER 22, 2022

Check out these short video interviews to learn more. First up is Sarah Brandt, Associate Principal at Divurgent , who shared with us what she was hearing about patient experience at the conference. Plus, we talk about his perspective on what Remote Patient Monitoring (RPM) 2.0 Learn more about Seal Shield: [link].

Patient Experience 111

Patient Experience Healthcare IT Health IT Leadership 111

Healthcare IT Today

AUGUST 7, 2023

For the 120th episode of the Healthcare IT Podcast , we are taking a look at the patient experience outside of the hospital. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics. Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

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Patient Experience Healthcare IT Telehealth Remote care 98

Health Populi

DECEMBER 16, 2024

In this study, it’s wearables like smartwatches and fitness trackers, smart rings, video subscriptions, remote health monitors, and connected fitness that show up for consumer tech-givers in 2024. CTA assessed U.S.

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Digital Health Health Technology Medical Technology Mobile Health 156

Health Populi

AUGUST 25, 2020

In May 2019, 14% of older patients’ health care providers offered telehealth visits, growing to 62% in June 2020 during the pandemic. This engaging video features commentary with researchers from U-M. The survey was conducted online in June 2020 among 2,074 U.S. adults ages 50 to 80 years of age. AARP sponsored the poll.

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Telehealth Primary Care Mental health Telemedicine 427

Health Populi

MARCH 2, 2021

But the big growth areas were for live video telemedicine, wearable tech, and digital health tracking. The growth segment for telemedicine was for live video, with a decline in live phone, texting, email, picture/video, and health app/website.

Digital Health 436

Digital Health Mental health Health Data Telemedicine 436

Health Populi

JUNE 15, 2020

.” The health system has a market reach around the world and is a global healthcare organization in several ways: the hospital treats thousands of patients from outside of the U.S. The United CleanPlus program leverages Cleveland Clinic’s expertise in these and other competencies.

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Patient Experience Digital Health Public Health 287

Health Populi

JANUARY 4, 2022

To illustrate this, note that consumer-subscribers of subscription-video-on-demand (SVOD) grew by millions in 2021, with Netflix, Amazon Prime Video, Disney+, and AppleTV all expanding their membership rosters. Another important trend that is an umbrella over more granular forecasts is the consumer’s embrace of services.

Digital Health 436

Digital Health Telemedicine Telehealth Nursing 436

Health Populi

SEPTEMBER 9, 2021

This first image was captured from CHA’s short video on the campaign. Here’s a view on that wonderful colorful video… CHA represents the largest group of not-for-profit health care providers in the U.S. CHA also recommends use of a second hashtag, “CatholicCares.

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Public Health Patient Experience 317

Healthcare IT News - Telehealth

FEBRUARY 15, 2021

"The landscape of medicine was beginning to shift, and it was clear that patients didn't want to travel far or wait hours to see a doctor for problems that could be addressed through a video visit," Testa explained. MARKETPLACE. There are many vendors of telemedicine technology and services on the health IT market today.

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Telehealth Telemedicine Patient Experience HIPAA 217

Healthcare IT News - Telehealth

JANUARY 7, 2021

The KLAS report was organized into three main facets of the telehealth tech landscape: virtual care platforms, video conferencing platforms and electronic health record-centric virtual care platforms. Microsoft Teams has scaled well, say customers, although the patient experience lags behind other solutions. WHY IT MATTERS.

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Telehealth Patient Experience EMR EHR 210

Health Populi

JULY 23, 2020

There’s an interesting and important nuance in this study which has implications for health systems’ planning beyond the pandemic era: telehealth services increased across all delivery methods — video calls, text messaging and chat, phone calls, alike.

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Telehealth Mental health Patient Experience Public Health 340

Healthcare IT News - Telehealth

JULY 22, 2024

This opened the door to inconsistencies in processes that could lead to delays and affect the patient experience. By reducing the need for patients to travel and wait for advanced imaging , staff knew they could make a significant impact. A lways prioritize the patient experience.

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Patient Experience Healthcare IT 195

Healthcare IT News - Telehealth

AUGUST 9, 2022

"The patient experience was completely rethought to add a white-glove onboarding process that included improved communication, education materials and pre-visit dedicated technical outreach. The visits are conducted via personal devices and can be dynamic or scheduled to improve patient access.

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Telehealth EHR Patient Experience Leadership 214

Healthcare IT Today

NOVEMBER 19, 2024

Watch our video interview to learn more about healthcare AI, using it in a responsible manner, and much more. Plus, as Jolly points out at the end, you can’t do it alone. You have to create the right partnerships to be able to create a solution that works for all of your customers.

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Healthcare IT Patient Experience Leadership Health IT 113

Healthcare IT Today

JUNE 12, 2024

In order to help we stopped our brilliant Healthcare IT Today Community members at this year’s ViVE to ask them – what patient experience technology is moving the needle the most right now? The video below is a compilation of their answers! Now with that there are going to be some challenges with that.

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Patient Experience Life Science Telehealth Healthcare IT 80

Healthcare IT Today

NOVEMBER 14, 2024

Check out the video below to learn more about HealthNet’s experience with eClinicalWorks in the cloud and leveraging healow to improve revenue cycle management in their organization.

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RCM EMR Healthcare IT Patient Experience 120

Healthcare IT Today

NOVEMBER 20, 2024

Kumbhat talks a bit about future directions, which include protecting a session against user mistakes or other types of compromises, and making it easy for the patient to come back.

EHR 111

EHR Healthcare IT Telehealth Patient Experience 111

Healthcare IT News - Telehealth

FEBRUARY 28, 2025

The simplicity of the app’s interface and the seamless call experience were standout features. Nurses spend less time coordinating phone or video calls manually, as the app streamlines the process. And the app enhances patient satisfaction, which improves hospital ratings and attracts more patients.

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Nursing Digital Health Patient Experience Healthcare IT 114

Healthcare IT Today

FEBRUARY 5, 2025

Sayvant meets the needs of acute care in many ways, described in this video by CEO Justin Mardjuki. But Mardjuki sees hospitals that use ambient voice solutions choosing to migrate scribes to more direct patient care, which improves the patient experience.

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EHR Patient Experience Healthcare IT Nursing 67

Healthcare IT News - Telehealth

SEPTEMBER 16, 2020

The new iPad initiative has its roots in the VA's Connected Tablet program , which launched in 2016 and, research shows, has created a more satisfying patient experience and made veterans less likely to miss appointments. "In FY19, VA provided more than 2.6

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Telehealth Connected Care Mental health Patient Experience 218

Healthcare IT Today

JUNE 26, 2024

Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” ” In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on empathy—even on love.

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Patient Experience EHR Healthcare IT Leadership 110

Healthcare IT News - Telehealth

MAY 14, 2020

Also, patients had a continued need to reach out to their primary care physicians to get questions answered about COVID-19. While the health system previously had a platform available for clinicians to deliver outpatient scheduled video visits as needed, demand in February 2020 only required supporting about two scheduled video visits weekly.

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Telehealth Nursing Telemedicine Primary Care 218

Healthcare IT News - Telehealth

AUGUST 23, 2021

At the onset of the pandemic, and seemingly overnight, the healthcare organization launched telehealth to the entire 1,400 BIDMC-based physician workforce, juggling three existing video conferencing tools. "You can click to initiate a new visit, which will send a personalized link to the patient. and many other organic efforts.

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Telehealth EHR Patient Experience HIPAA 197

Healthcare IT News - Telehealth

JUNE 11, 2020

" By directly integrating video conferencing within the athenaOne EHR, the company says it hopes to streamline patient and provider experience. " Nurses can complete patient intake through the EHR and then initiate a so-called virtual handoff to practitioners.

EHR 208

EHR Telehealth HIPAA Nursing 208

Healthcare IT News - Telehealth

JUNE 9, 2021

"As a health system, we rely primarily on phone and video interpreter vendors to cover the demand. This was possible when aligning the encounter with a staff interpreter, but not with the organization's phone or video vendors, as those interpreters operate in an enclosed environment on an on-demand basis. " PROPOSAL.

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Telehealth Patient Experience Public Health Telemedicine 199

Healthcare IT News - Telehealth

JANUARY 20, 2022

He sees three major developments: healthcare will become a digital-first system; decentralization will become a major theme for health and life sciences organizations; and video will be part of every healthcare experience. Video is obviously Zoom's bread and butter. How do you think video will become that pervasive?

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Life Science Primary Care Mental health Drug Development 203

Healthcare IT News - Telehealth

NOVEMBER 8, 2022

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

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EHR Telehealth Telemedicine Interoperability 147

Healthcare IT News - Telehealth

DECEMBER 9, 2020

Urgently Ortho in San Francisco, California, had an overarching goal: to create a tech-enabled orthopedic urgent care facility that provided a seamless patient experience using technology that could scale with leadership’s growth ambitions. ” Most hospital EHRs did not offer a great patient experience.

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EHR Telehealth Patient Experience Leadership 195

Healthcare IT Today

MARCH 20, 2025

Contreras, CPXP, Director, Patient Experience at North Shore University Hospital/Northwell Health, smart means not just capturing a lot of information, but using it to deliver better care. This video highlights insights about patient care and team coordination from Contreras and Joseph A. ” According to Juan A.

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Patient Experience Healthcare IT Leadership Health IT 52

Healthcare IT News - Telehealth

JANUARY 15, 2021

A study published this week in the Journal of the American Medical Association Network Open found that although medical oncologists recognized the convenience and access to care presented by telehealth video visits, many raised doubts about its clinical effectiveness.

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Telehealth Patient Experience Healthcare IT 159

Healthcare IT Today

JANUARY 20, 2025

Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio. Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com. Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.

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Healthcare IT Health IT Patient Experience Leadership 116