Health System CIO

APRIL 24, 2020

Providing quality care during a telemedicine encounter is about much more than just the technical aspects, says CT Lin, MD, who offers advice on how to more effectively communicate and build relationships with patients virtually.

Patient Experience 143

Patient Experience Telemedicine Digital Health Telehealth 143

Healthcare IT Today

AUGUST 7, 2023

For the 120th episode of the Healthcare IT Podcast , we are taking a look at the patient experience outside of the hospital. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics. Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

Patient Experience 98

Patient Experience Healthcare IT Telehealth Remote care 98

Healthcare IT News - Telehealth

FEBRUARY 11, 2021

At the time, the interest in video visits and other forms of telehealth was growing, and the provider organization had a few clinical programs already up and running. "We primarily used Cisco products, including Jabber Guest, for video visits and to address access initially, as we were doing few visits in the home."

Patient Experience 207

Patient Experience Telehealth EHR Primary Care 207

Healthcare IT Today

NOVEMBER 22, 2022

Check out these short video interviews to learn more. First up is Sarah Brandt, Associate Principal at Divurgent , who shared with us what she was hearing about patient experience at the conference. Plus, we talk about his perspective on what Remote Patient Monitoring (RPM) 2.0 Learn more about Seal Shield: [link].

Patient Experience 111

Patient Experience Healthcare IT Health IT Leadership 111

Healthcare IT Today

JUNE 12, 2024

In order to help we stopped our brilliant Healthcare IT Today Community members at this year’s ViVE to ask them – what patient experience technology is moving the needle the most right now? The video below is a compilation of their answers! Now with that there are going to be some challenges with that.

Patient Experience 80

Patient Experience Life Science Telehealth Healthcare IT 80

Healthcare IT Today

SEPTEMBER 14, 2023

Additionally, we discussed a sensitive use case, wherein CyncHealth proactively informs healthcare providers when a patient passes away so they can discontinue provider outreach, thus avoiding further distress to grieving families and wasting staff resources.

Patient Experience 122

Patient Experience Health Data Interoperability HIPAA 122

Healthcare IT News - Telehealth

NOVEMBER 12, 2019

" 60% said they were "very" or "extremely" prepared to manage portals, but fewer health systems were well-positioned to store high volumes of data (53%), offer provider-facing communication platforms (50%), or secure video technology to connect docs and patients (47%). Focus on Patient Experience.

Patient Experience 144

Patient Experience Telehealth Primary Care Remote care 144

Healthcare IT News - Telehealth

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A.

Patient Experience 158

Patient Experience Telehealth Telemedicine EHR 158

Digital Health Global

JUNE 27, 2023

.–(BUSINESS WIRE)– Vital , a leading artificial intelligence (AI)-driven digital health company, announced today that it has introduced the industry’s first AI-Powered Video Education feature, designed to auto-prescribe precise education to patients in the emergency department (ED) and inpatient settings.

Nursing 88

Nursing EHR HIPAA Digital Health 88

Healthcare IT Today

DECEMBER 15, 2022

The improvements in prior authorizations alone could save the industry hundreds of millions, improve outcomes, and create a better patient experience. Watch the video to learn more about Avaneer’s innovative approach to delivering interoperability and innovation throughout the healthcare continuum.

Patient Experience 98

Patient Experience Interoperability FHIR Healthcare IT 98

Xealth

FEBRUARY 20, 2023

Lucky for me, Duke Health had the same thought and, thanks to our integration , began sending a series of videos to patients prior to their procedure so they could consume it on their own timeline. And that’s a big deal that added to my satisfaction with the overall Duke experience. First and foremost, patients are consumers.

Patient Experience 52

Patient Experience Digital Health 52

Healthcare IT Today

JUNE 26, 2024

Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” ” In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on empathy—even on love.

Patient Experience 110

Patient Experience EHR Healthcare IT Leadership 110

Healthcare IT Today

SEPTEMBER 17, 2020

Now, a video conference call with a doctor is […]. The Virtual Health Revolution is Here A virtual health revolution is occurring. Before Covid-19 few of us interacted with our healthcare providers in any way other than face-to-face.

Patient Experience 111

Patient Experience Remote care Telehealth Healthcare IT 111

Healthcare IT News - Telehealth

OCTOBER 23, 2024

Suki this week announced new plans to partner with Zoom Video Communications for artificial intelligence-enabled telehealth. WHY IT MATTERS The companies say Zoom will use Suki’s AI engine, Suki Platform, to generate clinical notes and will integrate other automation tools to boost provider experience and patient care.

Patient Experience 155

Patient Experience Telehealth Healthcare IT healthcare technology 155

Healthcare IT Today

AUGUST 22, 2023

In the demo video below, Rikki Jennings, BSN, RN, CPN, Chief Nursing Informatics Officer at Zebra , shares about Zebra’s efforts to enable real time health system and that impact on patient experience. This includes things like entertainment, movies, relaxation content, and video calling right at the bedside.

Patient Experience 96

Patient Experience Nursing EMR Healthcare IT 96

American Well

APRIL 13, 2020

Intermountain is in the process of optimizing the patient telehealth experience. Jared Antczak: When we think about our patient experience, we recognize telehealth is critical to that strategy. First, how do we communicate intake and video feedback information back and forth between the DFD app and Amwell servers.

Patient Experience 62

Patient Experience Interoperability Telehealth Connected Care 62

Healthcare IT Today

FEBRUARY 3, 2020

(NYSE: AMN), the nation’s leading innovator in healthcare talent solutions and staffing services, today announced a definitive agreement to acquire Stratus Video for a purchase price of $475 million. Stratus Video, based in Clearwater, Florida, is the leading provider […].

Patient Experience 70

Patient Experience Healthcare IT Health IT 70

Waracle

DECEMBER 9, 2021

Join the conversation, sign up now for our next event in January – The Patient Experience – Empowering Patients. Optimising the patient experience is a tangible route to competitive advantage for any organisation invested in human health and wellbeing. The downside to telemedicine is the lack of personal touch.

Patient Experience 36

Patient Experience Digital Health Health Technology Telemedicine 36

Healthcare IT Today

MARCH 21, 2022

Check out these short videos with: MedeAnalytics, Qualtrics, Esri, CareAlign, and Qure4u. In-person healthcare conferences offer a unique opportunity to learn from industry thought-leaders, discover interesting new companies, and hear from established players in the ecosystem. Health Equity […].

Patient Experience 52

Patient Experience Healthcare IT Leadership 52

Healthcare IT News - Telehealth

JULY 22, 2024

This opened the door to inconsistencies in processes that could lead to delays and affect the patient experience. By reducing the need for patients to travel and wait for advanced imaging , staff knew they could make a significant impact. A lways prioritize the patient experience.

Patient Experience 160

Patient Experience Healthcare IT 160

Healthcare IT Today

NOVEMBER 14, 2023

Yosi Health offers a full suite of virtual patient intake services that lets patients fill out forms and complete their intake before they come in for clinical visits, online self-scheduling of appointments, two-way text communication, billing, patient surveys, telehealth and more.

Patient Experience 125

Patient Experience Healthcare IT EHR Telehealth 125

Healthcare IT Today

OCTOBER 17, 2023

In the video interview below, Ater talks about the ongoing fight among disability advocates to get accessible websites, mobile apps, self-service kiosks, and medical devices. Making these items more accessible often benefits all patients, regardless of disability.” But all too often, the digital technologies put up a barrier instead.

Patient Experience 120

Patient Experience Healthcare IT Leadership Health IT 120

Healthcare IT Today

APRIL 18, 2024

It was an awful experience for me as a patient and no doubt for them to have to review 3 different sets of forms. While not every office is this disorganized, the patient experience when it comes to clipboards and patient forms has a lot to be desired at many healthcare organizations.

EHR 117

EHR Patient Experience Healthcare IT Interoperability 117

Healthcare IT Today

APRIL 3, 2023

We start off by examining where we are today with our approach to experience management in healthcare. Next, we look towards the future by discussing some ways that we should be working to improve patient experience management. Then, we do the same with employee experience management.

Healthcare IT 107

Healthcare IT Patient Experience Health IT Leadership 107

Healthcare IT Today

OCTOBER 2, 2024

The following is a guest article by Frank McGillin, CEO at The Clinic by Cleveland Clinic In the rush to rapidly embrace AI, healthcare providers risk depersonalizing the patient experience. This approach can help quell patient concerns and demonstrate AI’s potential as a tool that can empower rather than replace patient-centered care.

Patient Experience 88

Patient Experience Healthcare IT Telemedicine Health IT 88

Healthcare IT Today

AUGUST 15, 2023

All of their answers have been compiled in the video down below. Here’s a quick look at what everyone is saying in the video: Nate Kelly, President at ChartSwap – We’ve digitized a lot of things, but we haven’t had a full digital transformation.

Patient Experience 98

Patient Experience Healthcare IT Health Information Leadership 98

Christina's Considerations

MAY 22, 2018

I've been struggling with where to find trusted information on cannabis and CBD; all while knowing video is more engaging. I've now found Green Flower and their free videos on a variety of related topics. My first one to watch.

mHealth 45

mHealth Patient Experience 45

Healthcare IT Today

MAY 6, 2024

Then Lowe shares with us the patient experience projects he is actively working on and discusses how those projects have changed over time. What patient experience projects are you working on now and how has that changed over time? Lastly, we wrap this episode up with Lowe passing along career advice to any aspiring CIOs.

Patient Experience 118

Patient Experience Healthcare IT Leadership 118

Healthcare IT News - Telehealth

NOVEMBER 8, 2022

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

EHR 120

EHR Telehealth Telemedicine Interoperability 120

Healthcare IT Today

FEBRUARY 13, 2024

This video presents the current and upcoming features of the ambient clinical voice solutions from Innovaccer , notably its InScribe analytics tool. He says that a “comprehensive” tool such as InScribe can save “pajama time” as well as “manage patient experience better.”

EHR 120

EHR Healthcare IT Patient Experience EMR 120

Christina's Considerations

MAY 22, 2018

I've been struggling with where to find trusted information on cannabis and CBD; all while knowing video is more engaging. I've now found Green Flower and their free videos on a variety of related topics. My first one to watch.

mHealth 40

mHealth Patient Experience 40

NiftyHMS

OCTOBER 4, 2024

How Dental Clinics can use WhatsApp to Automate Appointment Scheduling, Prescriptions, Reminders, and Patient inquiries. This Simplifies Communication, enhancing the Patient experience and improving clinic efficiency. Remote Consulting: Patients can instantly consult with top doctors remotely!

Dental Health 105

Dental Health Patient Experience Medical Billing EMR 105

Healthcare IT Today

AUGUST 21, 2023

Here’s a preview of the topics we will be rolling for in this episode: Artificial Intelligence Hospital Finances RPA Epic Cerner/Oracle Health ONC Healthcare Analytics Patient Experience Workforce Patient Privacy Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

Healthcare IT 98

Healthcare IT Health IT Patient Experience EMR 98

Healthcare IT News - Telehealth

AUGUST 9, 2022

"The patient experience was completely rethought to add a white-glove onboarding process that included improved communication, education materials and pre-visit dedicated technical outreach. The visits are conducted via personal devices and can be dynamic or scheduled to improve patient access.

Telehealth 183

Telehealth EHR Patient Experience Leadership 183

Healthcare IT News - Telehealth

FEBRUARY 15, 2021

"The landscape of medicine was beginning to shift, and it was clear that patients didn't want to travel far or wait hours to see a doctor for problems that could be addressed through a video visit," Testa explained. MARKETPLACE. There are many vendors of telemedicine technology and services on the health IT market today.

Telehealth 203

Telehealth Telemedicine Patient Experience HIPAA 203

Healthcare IT Today

NOVEMBER 29, 2022

Erin Jospe, MD, Chief Healthcare Advisor at World Wide Technology , explains the connection in this video interview. And a video from The Medical Futurist says that the health care industry globally is one of the biggest carbon polluters.

Patient Experience 104

Patient Experience Healthcare IT Leadership Health IT 104

Health Populi

JUNE 15, 2020

.” The health system has a market reach around the world and is a global healthcare organization in several ways: the hospital treats thousands of patients from outside of the U.S. The United CleanPlus program leverages Cleveland Clinic’s expertise in these and other competencies.

Patient Experience 287

Patient Experience Digital Health Public Health 287