RCM and Survey - Connected Health Pulse

Moving the Industry Forward with First-Of-Its-Kind RCM Technology Adoption Model for Healthcare Finance Leaders

Healthcare IT Today

AUGUST 15, 2023

After conducting in-depth research with health system finance leaders across the country, FinThrive realized there was a significant market need for an adoption model that could show the impact of technology on RCM. Get a free assessment that leverages FinThrive’s revenue management technology adoption model framework.

RCM

RCM EHR Healthcare IT Health IT

Remote cardiac monitoring programs have potential, but they're still falling short

Healthcare IT News - Telehealth

MAY 12, 2021

"These numbers are not surprising, as RCM is still relatively new," said Kristin Stitt, chief clinical officer at Vector, in a statement. That said, RCM technology is still maturing. The report also flagged a potential mismatch between the administrative burden of RCM on staff and the awareness of said burden on physicians.

RCM

RCM Remote care Nursing Healthcare IT

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Healthcare IT Today

OCTOBER 23, 2023

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found.

RCM

RCM Patient Experience Medical Billing Medicare

Finding Balance in Patient-Centric RCM

Healthcare IT Today

SEPTEMBER 1, 2023

Regularly Survey for Feedback and Act on the Feedback Received This feedback loop should consist of patient feedback surveys and confidential, interdepartmental peer-to-peer surveys. Once feedback has been gathered and action steps are obvious, have the courage to act upon that feedback for an improved patient experience.

RCM

RCM Patient Experience Healthcare IT Health IT

5 Must-Haves in a Patient Financial Communication Platform

Healthcare IT Today

SEPTEMBER 25, 2023

But many patients are, in fact, unhappy with the current state: 49% of all adults and 74% of millennials would consider switching providers for a better payment experience, according to InstaMed’s 2021 annual consumer survey on healthcare payments. However 78% of providers still primarily collect from patients with paper and manual processes.

RCM

RCM Patient Experience HIPAA healthcare technology

Patient Experience with Revenue Cycle Management

Healthcare IT Today

JANUARY 20, 2023

So often in talking about Revenue Cycle Management (RCM) the focus is placed onto the organization. How do we improve RCM? How to can we incorporate digital solutions into RCM? However, that leaves out one huge piece of RCM. So let’s take a moment and focus on the patient’s experience with RCM.

Patient Experience

Patient Experience RCM Healthcare IT Leadership

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Healthcare IT Today

DECEMBER 10, 2023

Roughly 5 in 6 (84%) of ambulatory care physicians use manual processes to manage transitions of care , according to a survey from WellSky. Nearly all (95%) of healthcare executives are interested in end-to-end managed services to solve RCM challenges, according to a survey from Ensemble Health Partners.

RCM

RCM EHR HIE Healthcare IT

Bonus Features – January 28, 2024 – 49% of orgs likely to invest in RCM tech in the next 18 months, v2 drafts of TEFCA Common Agreement and QHIN Technical Framework out, plus 27 more stories

Healthcare IT Today

JANUARY 28, 2024

About half (49%) of healthcare professionals are likely to invest in new RCM technology in the next 18 months , according to Salucro’s Healthcare Provider Fintech Insights Report. Nearly 4 in 10 (38%) Americans with chronic pain report feeling depressed, and 44% report feeling anxious , according to a Hinge Health survey.

RCM

RCM FHIR Healthcare IT Mental health

Leveraging Advanced Technologies and Automation in Revenue Cycle Management

Healthcare IT Today

AUGUST 7, 2024

Advanced technologies and automation can deliver timely patient notifications, satisfaction surveys, appointment reminders, and more that get more patients, and more payments, into the health system, while creating efficiencies in a traditionally complex and demanding revenue cycle operation.

RCM

RCM Patient Experience Healthcare IT Leadership

Bonus Features – April 9, 2023 – 63% of RCM departments face staffing shortages, small Stanford study shows 90% of GPT answers in clinical setting are “generally safe,” and more

Healthcare IT Today

APRIL 9, 2023

Research and Surveys Stanford Health Care tested GPT-3.5 A study from CWH Advisors and Synchrony found that 63% of providers have RCM staffing shortages , and 61% expect to work with third parties for help. The survey also found that only 20% of employees are very confident in knowing how to use their health benefits.

RCM

RCM HIE Healthcare IT Primary Care

Healthcare C-suite bullish on AI, telehealth

Healthcare IT News - Telehealth

OCTOBER 20, 2020

The report surveyed leaders in the healthcare field about their top innovations before the COVID-19 pandemic and how they'd changed. They said they were looking for ways to increase the efficiency of RCM processes and workflows. " WHY IT MATTERS.

Telehealth

Telehealth RCM Healthcare IT Telemedicine

Bonus Features – November 24, 2024 – Only 16% of patients prefer online pharmacies, medical coding denials up 125% in the last year, plus 27 other stories

Healthcare IT Today

NOVEMBER 24, 2024

On a similar note, a survey from HFMA and Cedar found 58% of provider financial leaders report deteriorating payer relations over last three years , with 87% saying this friction impacts care delivery. A Wolters Kluwer Health survey found 44% of Americans use prescription coupon sites such as GoodRx to manage medication costs.

RCM

RCM Psychiatry EMR Nursing

Leveraging AI to Improve Revenue Cycle Management and Assist During Staff Shortages

Healthcare IT Today

DECEMBER 22, 2022

As a business, it makes sense to embrace AI in revenue cycle management (RCM) fully. One of the largest areas with AI-enabled products and functions for RCM is denials management. In healthcare, RCM performance is critical. Selecting the Best AI Offering to Improve RCM. The potential applications are limitless.

RCM

RCM Healthcare IT

The Role of Automation in Alleviating Staffing Shortages

Healthcare IT Today

JUNE 8, 2023

The following is a guest article by Eric Demers, CEO at Madaket Health The recent CWH Advisors’ 2022 Patient Pay study unearthed some troubling trends in the administration of RCM. 63% of respondents indicated that they were experiencing RCM staffing shortages, contributing to slower revenue cycles and affecting both patients and payers.

RCM

RCM Healthcare IT Health IT

Bonus Features – November 5, 2023 – Only 24% of healthcare organizations have successfully disrupted ransomware attacks, 83% of healthcare leaders say AI is or will be an essential skill, plus 20 more

Healthcare IT Today

NOVEMBER 5, 2023

Studies and Reports So far in 2023, only 24% of healthcare organizations were able to disrupt a ransomware attack before attackers encrypted their data , according to a Sophos survey. The company also released a customer survey indicating that 75% of providers believe AI will play a prevalent role in care delivery.

RCM

RCM Medicare EHR FHIR

Bonus Features – December 15, 2024 – Only 1 in 8 hospitals have made inpatient virtual care a standard part of care delivery, eCW survey says 90% of clinicians view AI favorably, plus 26 more stories

Healthcare IT Today

DECEMBER 15, 2024

An eClinicalWorks survey found 90% of healthcare professionals view AI favorably. Other key data points from the survey help to explain AI’s value proposition: Roughly 60% of clinicians spend more than five hours a week on documentation, and 35% need at least one day to pull medical records from other facilities.

RCM

RCM Healthcare IT Leadership Public Health

6 Essential Criteria for Making Confident AI Vendor Decisions

Healthcare IT Today

JUNE 4, 2024

The following is a guest article by Austin Ward, Head of Growth at Fathom In the face of workforce shortages and increasing cost pressures, many organizations are turning to AI technologies to automate revenue cycle management (RCM) processes. Automation Rate The most important criterion for AI in RCM is the automation rate.

RCM

RCM EHR Interoperability Healthcare IT

Bonus Features – March 24, 2024 – Data infrastructure investments have 124% ROI, 85% of healthcare workers believe AI can improve the patient experience, plus 28 more stories

Healthcare IT Today

MARCH 24, 2024

News and Surveys More than half (52%) of provider organizations use entirely manual workflows for credentialing and network management , according to a survey from Medallion. A survey from Hakkoda found 92% of healthcare organizations need to modernize their data infrastructure.

Patient Experience

Patient Experience RCM Healthcare IT Medicare

Bonus Features – October 6, 2024 – Only 25% of health systems trust ROI claims from digital health vendors, behavioral health makes up 72% of telehealth volume, plus 20 more stories

Healthcare IT Today

OCTOBER 6, 2024

According to a Harmony Healthcare IT survey, 72% of Americans are worried about healthcare costs in 2025 , and two-thirds expect to pay more next year. Clinically integrated network Southern New England Healthcare chose athenaOne for EHR, RCM, and patient engagement.

RCM

RCM Digital Health Telehealth Healthcare IT

HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

Health Populi

FEBRUARY 9, 2019

Ahead of HIMSS19, Acxiom published a paper on this topic , summarizing a HIMSS survey on social determinants of health and data analytics. Revenue cycle management (RCM) is a big HIMSS theme from providers’ points of view. Acxiom will host a lunch-and-learn on “Using Data to Overcome the Barriers to Patient-Driven Experience.”

Health IT

Health IT EHR HIPAA RCM

Bonus Features – October 9, 2022 – Optum completes Change Healthcare acquisition, interest in flu shots is declining, and more

Healthcare IT Today

OCTOBER 9, 2022

A PatientsLikeMe survey concluded that patient interest in flu shots is declining. While 40% of patients surveyed didn’t get a flu shot in 2021, 43% haven’t gotten a flu shot yet this year or don’t plan to get one. RCM vendor FinThrive introduced automation functionality to its insurance discovery product.

HIE

HIE RCM Primary Care EHR

Weekly Roundup – October 28, 2023

Healthcare IT Today

OCTOBER 28, 2023

One strategy for building this strength is digitizing and streamlining RCM. Bonus Features for October 22, 2023: 57% of patients accessed portals or medical records in 2022, plus 21 orgs make Level 10 in the 2023 CHIME Digital Health Most Wired Survey. RCM vendor Alpha II acquired RCxRules , a revenue cycle automation vendor.

RCM

RCM Mental health Nursing HIPAA

Bonus Features – October 20, 2024 – Clinicians spend 28 hours per week on admin tasks, 80% of adults 18-24 willing to use generative AI in healthcare, plus 22 more stories

Healthcare IT Today

OCTOBER 20, 2024

Nearly two-thirds (65%) of RCM leaders believe generative AI will substantially impact medical coding operations , according to an AKASA survey. RCM automation vendor Apprio launched Intelligent Denial Prevention. That compares to 37% for medical use cases and 13% for R&D.

RCM

RCM Healthcare IT EHR Digital Health

Bonus Features – June 30, 2024 – 56% of organizations say shortage of IT talent is a key challenge, 87% of physicians say at-home testing improves access to diagnostic services, plus 22 more stories

Healthcare IT Today

JUNE 30, 2024

A survey from ixlayer found 83% of U.S. RCM services vendor Savista launched Sophia , a patient-facing digital agent. RCM vendor SYNERGEN Health appointed Jolene Varney to its Advisory Board. Studies An industry trends report from Auvik found 56% of healthcare organizations face a shortage of IT talent.

eCare

eCare RCM Interoperability Healthcare IT

Bonus Features – May 26, 2024 – Only 43% of hospitals routinely exchange data, about 70% of organizations want to change archiving vendors, plus 24 more stories

Healthcare IT Today

MAY 26, 2024

Roughly 70% of organizations want to replace their archiving vendor , according to a MediQuant survey. About half (47%) of seniors feel safe using assistive technology such as mobile apps and remote monitoring devices to monitor their health, according to a US News survey. The percentage increased slightly from 44% last year.

eCare

eCare RCM Healthcare IT Mental health

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Healthcare IT Today

JULY 10, 2022

At the HFMA conference, revenue cycle management vendor R1 shared data from a survey of more than 200 healthcare CFOs and finance VPs. More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage.

RCM

RCM EHR EMR Healthcare IT

Weekly Roundup – October 12, 2024

Healthcare IT Today

OCTOBER 12, 2024

Robert Fox and Chris Sulway from the Ontario Medical Association subsidiary chatted with Colin about a survey showing family doctors and NPs saved 4 hours a week using AI scribes. More than 80% said they would recommend a scribe to colleagues. Read more… Reduce the Pain of Claims Processing With AI.

RCM

RCM Healthcare IT Telehealth Patient Experience

Bonus Features – June 16, 2024 – 40% of patients are willing to follow medical advice generated by AI, genetic testing utilization went up 5% last year, plus 22 more stories

Healthcare IT Today

JUNE 16, 2024

Studies A survey from consultancy found 40% of patients are willing to follow medical advice generated by AI , and a similar percentage believe AI can accurately predict how a drug will affect the body. About half of workers in all industries believe AI will have a positive impact on healthcare , according to a TELUS Health survey.

RCM

RCM EHR Healthcare IT Primary Care

Bonus Features – February 18, 2024 – 89% of patients want a single platform for managing their health, 70% of organizations interested in AI plan to adopt solutions from their EHR vendors, plus 27 more stories

Healthcare IT Today

FEBRUARY 18, 2024

Studies Among people receiving medical care in the last 12 months, 86% engaged with their providers using mobile devices , according to a Gozio Health survey. To support 2024 business objectives, 62% of health plans are investing in technology for digital transformation , according to a HealthEdge survey.

EHR

EHR eHealth RCM HIE

Improving Patient Financial Engagement: A Tech-Driven Approach

Healthcare IT Today

JUNE 26, 2024

A significant 14% of adults and 23% of millennials prioritize bills that are easiest to pay, regardless of other factors, according to a July 2023 PYMNTS and Mastercard survey. According to a recent survey by Flywire , 88% of healthcare finance leaders said they work well with senior IT people in their organization.

RCM

RCM Patient Experience Medical Billing Healthcare IT

Bonus Features – November 12, 2023 – 93% of clinicians use RPM in cardiac care rehab, telehealth flexibilities remain in place until the end of 2024, plus 25 more stories

Healthcare IT Today

NOVEMBER 12, 2023

Studies More than 9 in 10 (93%) of clinicians use RPM technology in cardiac care rehab , according to a survey from Vivalink. The survey also found 56% of clinicians prefer in-home cardiac rehab to clinic-based rehab, and 53% report an increase in patient adherence once RPM is in place.

Telehealth

Telehealth RCM Public Health EHR

Bonus Features – June 2, 2024 – 55% of practices give staff more data access than they need to do their jobs, interest in DNA stool tests for colon cancer screening up 933% since 2018, plus 20 more stories

Healthcare IT Today

JUNE 2, 2024

Studies Only 63% of practices have a cybersecurity response plan in place , according to a Software Advice survey. RCM vendor TruBridge received the Peer Reviewed by HFMA designation. Also, 55% of practices allow staff more data access than they actually need to do their job.

Life Science

Life Science Pain management RCM Interoperability

Bonus Features – September 1, 2024 – 2 in 3 patients would schedule an appointment for a sensitive issue with a chatbot over a human, patients with cancer more than twice as likely as other patients to access medical records online, plus 24 more stories

Healthcare IT Today

SEPTEMBER 1, 2024

patients anticipate AI will create a more efficient patient experience , according to a recent Talkdesk survey. The latest HHAeXchange Homecare Insights Survey revealed 57% of home care providers would take extra time to document patient observations after each visit , knowing that could improve patient care. Research Half of U.S.

RCM

RCM Patient Experience EHR Healthcare IT

Weekly Roundup – July 20, 2024

Healthcare IT Today

JULY 20, 2024

Leveraging AI in RCM can expand automation, increase efficiency, and facilitate better collaboration. Surveys show 95% of patients are worried a data breach will affect their medical information. dedicated to healthcare and life sciences. Read more… AI Can Optimize Accounts Receivable Management.

Life Science

Life Science RCM Healthcare IT Health IT

Bonus Features – May 7, 2023 – Less than 1% of all medical claims include an ICD-10 Z code, 78% of consumers say virtual health is important when considering health plans, and more

Healthcare IT Today

MAY 7, 2023

Nearly 60% of today’s college students received mental health care from kindergarten through 12th grade , according to survey data from TimelyCare, which provides virtual health services to higher education. EHR and RCM vendor for therapy and rehab practices Raintree released Raintree Payments.

RCM

RCM EHR Mental health BioTech

Claims Software Can Ease Manual Processes Related to Treating Medical Tourists from Outside the U.S.

Healthcare IT Today

JANUARY 15, 2024

However, a 2017 survey lists medical tourism as an $11 billion business. Hospitals Explore RCM Technologies Across the board, claim rejections are growing by number and amount, which is putting a squeeze on accounts receivable and provider cash flow. But the U.S. has been named the top worldwide medical tourism destination.

RCM

RCM Interoperability Healthcare IT Leadership

Activating Patient Payment Behavior: Why a Digital-First Approach Is a Hospital’s Best Bet

Healthcare IT Today

JULY 20, 2022

Even during COVID-19, when consumers leaned into digital payment options, just 23% pay their bill via a patient portal, a recent survey found. Sixty percent of consumers say affordable monthly payment options are essential to a positive patient financial experience, according to a fall 2021 consumer survey. A 2021 U.S.

Medical Billing

Medical Billing RCM Patient Experience Healthcare IT

Billing Staffers Look for Better Reporting Functionality from Medical Billing Software

Healthcare IT Today

NOVEMBER 30, 2021

A new survey looking at billing trends found that respondents hope to see better reporting functionality from their medical billing software.

Medical Billing

Medical Billing RCM Healthcare IT Health IT

Bonus Features – March 19, 2023 – Info for 81% of physicians is inconsistent in major health plan provider directories, 48% of health systems using AI for workforce management, and more

Healthcare IT Today

MARCH 19, 2023

A survey from the Health Management Academy and Outbound AI reported that almost half (48%) of health systems are using AI technology for workforce management , and 85% expect to see a moderate to significant increase in the use of such tools in the next one to three years.

RCM

RCM Healthcare IT Digital Health Primary Care

Bonus Features – November 13, 2022 – HCA extends 30-year relationship with MEDITECH, cost of care replaces pandemic as top reason to defer care, and more

Healthcare IT Today

NOVEMBER 13, 2022

A Qualtrics survey found that cost concerns have replaced COVID-19 as the top reason for deferring healthcare services. A survey from Podimetrics, which provides clinical and patient support services for complex diabetes care, revealed that 53% of patients with Type 2 diabetes are afraid they will die from complications of the disease.

EHR

EHR RCM Healthcare IT Mental health

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Lloyd Price

SEPTEMBER 17, 2023

In a survey of 201 US healthcare provider executives conducted in June 2023, 56% of the respondents cited software and technology as one of their top three strategic priorities, compared with 34% in 2022. Providers are investing in RCM software to improve their efficiency and accuracy, and to reduce costs.

RCM

RCM Healthcare IT EHR Patient Experience

Bonus Features – September 10, 2023 – 77% of clinicians see RPM outpacing traditional inpatient care within five years, Microsoft partnering with Paige on pathology and oncology AI models, and more

Healthcare IT Today

SEPTEMBER 10, 2023

More than 80% of clinicians are using RPM technology today , according to a Vivalink survey. RCM vendor Savista hired Kendall Benjamin as Vice President of Strategic Sales. That’s a significant jump from just 20% two years ago. Data aggregation vendor Edifecs appointed Rod O’Reilly as Chairman of the Board.

Mental health

Mental health Pain management RCM Healthcare IT

Bonus Features – March 26, 2023 – Epic sees “tremendous potential” for GPT, more than 90% of patients want self-scheduling, and more

Healthcare IT Today

MARCH 26, 2023

A Holon Solutions survey found that 77% of healthcare workers are experiencing burnout , with staffing issues and patient loads being the biggest contributors to burnout. adults would prefer to know they’re at risk of developing Alzheimer’s as soon as possible , according to a survey conducted by Linus Health.

RCM

RCM EHR Interoperability Healthcare IT

Bonus Features – November 19, 2023 – Critical access hospitals 16% less likely to participate in data exchange, two-thirds of orgs plan to increase AI spending by 25% in the next three years, plus 36 more stories

Healthcare IT Today

NOVEMBER 19, 2023

More than one-third (36%) of organizations have at least partly implemented AI solutions , according to a survey from Healthcare IT Leaders, and another 25% have started AI pilots. More than half (56%) of American adults are worried about getting sick when they go to the hospital or a medical clinic, according to a Kinnos survey.

eCare

eCare Healthcare IT Interoperability Health Information

Moving the Industry Forward with First-Of-Its-Kind RCM Technology Adoption Model for Healthcare Finance Leaders

Remote cardiac monitoring programs have potential, but they're still falling short

Trending Sources

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Finding Balance in Patient-Centric RCM

5 Must-Haves in a Patient Financial Communication Platform

Patient Experience with Revenue Cycle Management

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Bonus Features – January 28, 2024 – 49% of orgs likely to invest in RCM tech in the next 18 months, v2 drafts of TEFCA Common Agreement and QHIN Technical Framework out, plus 27 more stories

Leveraging Advanced Technologies and Automation in Revenue Cycle Management

Bonus Features – April 9, 2023 – 63% of RCM departments face staffing shortages, small Stanford study shows 90% of GPT answers in clinical setting are “generally safe,” and more

Healthcare C-suite bullish on AI, telehealth

Bonus Features – November 24, 2024 – Only 16% of patients prefer online pharmacies, medical coding denials up 125% in the last year, plus 27 other stories

Leveraging AI to Improve Revenue Cycle Management and Assist During Staff Shortages

The Role of Automation in Alleviating Staffing Shortages

Bonus Features – November 5, 2023 – Only 24% of healthcare organizations have successfully disrupted ransomware attacks, 83% of healthcare leaders say AI is or will be an essential skill, plus 20 more

Bonus Features – December 15, 2024 – Only 1 in 8 hospitals have made inpatient virtual care a standard part of care delivery, eCW survey says 90% of clinicians view AI favorably, plus 26 more stories

6 Essential Criteria for Making Confident AI Vendor Decisions

Bonus Features – March 24, 2024 – Data infrastructure investments have 124% ROI, 85% of healthcare workers believe AI can improve the patient experience, plus 28 more stories

Bonus Features – October 6, 2024 – Only 25% of health systems trust ROI claims from digital health vendors, behavioral health makes up 72% of telehealth volume, plus 20 more stories

HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

Bonus Features – October 9, 2022 – Optum completes Change Healthcare acquisition, interest in flu shots is declining, and more

Weekly Roundup – October 28, 2023

Bonus Features – October 20, 2024 – Clinicians spend 28 hours per week on admin tasks, 80% of adults 18-24 willing to use generative AI in healthcare, plus 22 more stories

Bonus Features – June 30, 2024 – 56% of organizations say shortage of IT talent is a key challenge, 87% of physicians say at-home testing improves access to diagnostic services, plus 22 more stories

Bonus Features – May 26, 2024 – Only 43% of hospitals routinely exchange data, about 70% of organizations want to change archiving vendors, plus 24 more stories

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Weekly Roundup – October 12, 2024

Bonus Features – June 16, 2024 – 40% of patients are willing to follow medical advice generated by AI, genetic testing utilization went up 5% last year, plus 22 more stories

Bonus Features – February 18, 2024 – 89% of patients want a single platform for managing their health, 70% of organizations interested in AI plan to adopt solutions from their EHR vendors, plus 27 more stories

Improving Patient Financial Engagement: A Tech-Driven Approach

Bonus Features – November 12, 2023 – 93% of clinicians use RPM in cardiac care rehab, telehealth flexibilities remain in place until the end of 2024, plus 25 more stories

Bonus Features – June 2, 2024 – 55% of practices give staff more data access than they need to do their jobs, interest in DNA stool tests for colon cancer screening up 933% since 2018, plus 20 more stories

Bonus Features – September 1, 2024 – 2 in 3 patients would schedule an appointment for a sensitive issue with a chatbot over a human, patients with cancer more than twice as likely as other patients to access medical records online, plus 24 more stories

Weekly Roundup – July 20, 2024

Bonus Features – May 7, 2023 – Less than 1% of all medical claims include an ICD-10 Z code, 78% of consumers say virtual health is important when considering health plans, and more

Claims Software Can Ease Manual Processes Related to Treating Medical Tourists from Outside the U.S.

Activating Patient Payment Behavior: Why a Digital-First Approach Is a Hospital’s Best Bet

Billing Staffers Look for Better Reporting Functionality from Medical Billing Software

Bonus Features – March 19, 2023 – Info for 81% of physicians is inconsistent in major health plan provider directories, 48% of health systems using AI for workforce management, and more

Bonus Features – November 13, 2022 – HCA extends 30-year relationship with MEDITECH, cost of care replaces pandemic as top reason to defer care, and more

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Bonus Features – September 10, 2023 – 77% of clinicians see RPM outpacing traditional inpatient care within five years, Microsoft partnering with Paige on pathology and oncology AI models, and more

Bonus Features – March 26, 2023 – Epic sees “tremendous potential” for GPT, more than 90% of patients want self-scheduling, and more

Bonus Features – November 19, 2023 – Critical access hospitals 16% less likely to participate in data exchange, two-thirds of orgs plan to increase AI spending by 25% in the next three years, plus 36 more stories

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