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Balancing AI and Humans in Your RCM to Produce Clear ROI

Healthcare IT Today

As a healthcare leader, it’s your job to learn which RCM technology and AI solutions are really making an impact. They explain how it is really important with RCM to find the balance between using AI and knowing when the human expertise is needed to really make the process accurate and effective.

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Should You Keep RCM in House or Leverage RCM As a Service?

Healthcare IT Today

One of the hottest topics we hear talked about at Healthcare IT Today has to do with revenue cycle management (RCM). COVID and other financial pressures have driven RCM to the top of many healthcare organization’s strategic priorities. Plus, finding the right RCM staff makes this even harder.

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eClinicalWorks Cloud and healow Providing Value to HealthNet

Healthcare IT Today

Gomez shared with us about their experience using healow Pay and Statements and how it has really benefited the HealthNet organization’s RCM. Check out the video below to learn more about HealthNet’s experience with eClinicalWorks in the cloud and leveraging healow to improve revenue cycle management in their organization.

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Infinx Envisions a Life Cycle Around AI to Improve RCM

Healthcare IT Today

Navaneeth Nair, its Chief Product Officer, views AI refinement as a life cycle in which humans constantly monitor and evaluate its results, giving AI feedback so that it keeps up with the evolution of RCM. The life cycle approach builds trust in AI and improves the RCM outcomes for their customers.

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The Health and Cost Impacts of Transporting Patients to Their Appointments

Healthcare IT Today

In this interview, we hear about the far-reaching consequences of poor transportation coordination and the benefits of modern RCM in transportation from Elizabeth Jepsen, Chief of Staff at Kinetik, and Denise Kajanoff, Senior Vice President of Payer Strategy and Growth.

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A Look at the Changes in RCM that Are Happening Now and Changes that Need to Happen

Healthcare IT Today

At the past HFMA Conference, we reached out to our brilliant Healthcare IT Today Community to ask them two questions about change: What change in RCM (besides AI) is happening now that everyone should be watching and why? & The following video is a compilation of their answers to these two questions.

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A Look at the Evolution of the Revenue Cycle Management Technology Adoption Model (RCMTAM)

Healthcare IT Today

You may remember that last year we shared a video interview with FinThrive talking about a new RCM technology adoption model that they had put together and were sharing with the industry at HFMA. Check out the interview below to learn from FinThrive, UC San Diego Health, and CereCore about this RCM technology maturity model.

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